{"id":48619,"date":"2026-06-03T09:33:18","date_gmt":"2026-06-03T06:33:18","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=48619"},"modified":"2026-09-15T17:24:22","modified_gmt":"2026-09-15T14:24:22","slug":"nis2-compliance","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/reviews-comparisons\/nis2-compliance","title":{"rendered":"NIS2 Compliance for Communication Platforms"},"content":{"rendered":"<p class=\"primary-medium-text\"><strong><em>NIS2 (Network and Information Security Directive 2)<\/em><\/strong> is the EU&#8217;s updated <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/cybersecurity-for-government-applications\" target=\"_blank\" rel=\"noopener\">cybersecurity framework<\/a>, which entered into force on 16 January 2023 replacing the original NIS Directive from 2016. Member states had until 17 October 2024 to transpose it into national legislation, with the rules applying from 18 October 2024, and many organizations are still working out what it means for their day-to-day operations.<\/p>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><strong><em>Quick Answer<\/em><\/strong><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>NIS2 compliance is an organizational outcome, not a product certification. <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/secure-communication-platform-for-enterprises\" target=\"_blank\" rel=\"noopener\">Communication platforms<\/a> can support risk-management measures such as <a href=\"https:\/\/trueconf.com\/docs\/server\/en\/admin\/security\/\" target=\"_blank\" rel=\"noopener\">access control<\/a>, <a href=\"https:\/\/trueconf.com\/features\/core\/encryption.html\" target=\"_blank\" rel=\"noopener\">cryptography<\/a>, <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/out-of-band-communication\" target=\"_blank\" rel=\"noopener\">incident handling<\/a>, <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/nis2-requirements-for-platforms\" target=\"_blank\" rel=\"noopener\">supply-chain security<\/a>, and <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/business-continuity-management\" target=\"_blank\" rel=\"noopener\">business continuity<\/a>, but no single platform makes an organization NIS2 compliant on its own. Compliance depends on how the organization assesses risk, configures and operates its systems, documents controls, monitors effectiveness, and meets the requirements of the relevant national transposition.<\/em><\/p>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">NIS2 Compliance at a Glance<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Question<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Practical Answer<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>What does NIS2 regulate?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cybersecurity risk management, incident handling, business continuity, supply-chain security, secure system maintenance, access control, cryptography, governance, and related measures<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Who is covered?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Essential and important entities determined by sector, entity type, applicable size thresholds, and national implementation rules<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Can a communication platform be \u201cNIS2 compliant\u201d?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">A product can support relevant technical controls, but organizational compliance cannot be achieved through a product alone<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Why do <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/communication-software\" target=\"_blank\" rel=\"noopener\">communication tools<\/a> matter?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">They can process sensitive meetings, messages, files, recordings, identities, and incident-response communications<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Does self-hosting guarantee compliance?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">No. It can increase infrastructure and <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/data-residency\" target=\"_blank\" rel=\"noopener\">data-location<\/a> control while shifting more operational security responsibility to the organization<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Where does <a href=\"https:\/\/trueconf.com\/products\/server\/video-conferencing-server.html\" target=\"_blank\" rel=\"noopener\">TrueConf Server<\/a> fit?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">It provides <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/self-hosted-video-conferencing\" target=\"_blank\" rel=\"noopener\">self-hosted communication<\/a> capabilities that can support access control, encryption, auditability, business continuity, and infrastructure-control requirements<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"accent-note ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-sm-1\">NIS2 distinguishes essential and important entities primarily by sector, entity type, and applicable size thresholds. The exact classification should be checked against the Directive and the relevant national transposition.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Essential entities<\/b> and <b>important entities<\/b> are classified by sector, entity type, and size rules rather than by a simple large-versus-mid-sized split. Essential entities are generally subject to more proactive supervision, while important entities are typically supervised ex post, but both categories are subject to the core cybersecurity risk-management obligations in Article 21.<\/p>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Essential vs. Important Entities<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Area<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Essential Entities<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Important Entities<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Classification<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Based on sector, entity type, size rules, and special inclusion provisions<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Also based on sector, entity type, size rules, and applicable national provisions<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Article 21 cybersecurity measures<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Apply<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Apply<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Supervisory approach<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Generally includes more proactive supervision<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Generally more focused on ex-post supervision<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Management responsibility<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Management bodies have explicit cybersecurity governance duties<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Management bodies also have explicit cybersecurity governance duties<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"accent-note ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-sm-1\">What NIS2 actually requires organizations to do:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Maintain risk analysis and information <a href=\"https:\/\/trueconf.com\/blog\/productivity\/communication-security\" target=\"_blank\" rel=\"noopener\">security policies<\/a><\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Handle and report incidents within defined timeframes<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Plan for business continuity and crisis scenarios<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Assess supply-chain security<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Ensure secure acquisition, development, and maintenance of systems<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Run cybersecurity training and awareness programs<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Apply cryptography and encryption where appropriate<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Enforce access controls and manage assets properly<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Use multi-factor authentication or continuous authentication where appropriate, particularly for privileged, remote, and sensitive access<\/li>\n<\/ul>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How Article 21 Measures Fit Together?<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Category<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>NIS2 Focus<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Communication Platform Relevance<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Governance<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Risk analysis, policies, management accountability<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Defines approved communication systems, administrators, security settings, and responsibilities<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Prevention<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Secure acquisition, maintenance, vulnerability handling, cyber hygiene<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Platform hardening, updates, secure configuration, integration review<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Identity and access<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Access control, asset management, MFA where appropriate<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">User lifecycle, administrator permissions, <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/enterprise-meeting-software\" target=\"_blank\" rel=\"noopener\">guest access<\/a>, authentication<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/data-leakage-prevention-best-practices\" target=\"_blank\" rel=\"noopener\">Data protection<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cryptography and encryption<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Protection of meetings, messages, files, signaling, recordings, and administrative traffic<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Detection and response<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Incident handling and effectiveness assessment<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Logs, alerts, investigation evidence, configuration history<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Continuity<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Backup, disaster recovery, crisis management<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Availability of communications during outages and <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/business-continuity-communication-tool\" target=\"_blank\" rel=\"noopener\">alternative communication path<\/a>s<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Supply chain<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Supplier and service-provider security<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hosting, identity, integrations, support, updates, transcription, storage, and connected services<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>People<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cybersecurity training and awareness<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Secure meeting practices, external sharing, administrator behavior, credential handling<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em>NIS2 requires Member States to provide maximum administrative fines of at least \u20ac10 million or 2% of worldwide annual turnover for essential entities, and at least \u20ac7 million or 1.4% for important entities, whichever is higher.<\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>NIS2 also places explicit cybersecurity governance duties on management bodies; the precise individual liability and enforcement mechanisms depend on national transposition.<\/em><\/p>\n<\/div>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em><strong>Insight 1. Entity classification and platform criticality are separate decisions.<\/strong><\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>Being an essential or important entity does not automatically make every <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/enterprise-collaboration-software\" target=\"_blank\" rel=\"noopener\">collaboration tool<\/a> critical. Organizations still need to assess each platform by the data it processes, the workflows it supports, its dependencies, and the operational impact of compromise or failure.<\/em><\/p>\n<\/div>\n<div class=\"accent-note ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">What NIS2 Does Not Require?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">NIS2 establishes risk-management and governance requirements, but it does not prescribe one universal technical architecture for every organization.<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not require every organization to use on-premises or self-hosted software.<\/strong> Deployment should reflect the organization&#8217;s own risk assessment and applicable national requirements.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not certify individual communication products as compliant.<\/strong> Product capabilities can support controls, but organizational compliance depends on governance and implementation.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not automatically classify every communication platform as critical.<\/strong> The role and risk of each system must be assessed within the organization&#8217;s operations.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not eliminate supplier risk through self-hosting.<\/strong> Software vendors, updates, support providers, identity systems, and integrations can remain part of the supply chain.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not prescribe one encryption protocol or communication product.<\/strong> Measures should be appropriate and proportionate to the risks involved.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><strong>NIS2 does not make a security feature effective merely because it exists.<\/strong> MFA, logging, encryption, and access controls need to be configured, governed, monitored, and reviewed.<\/li>\n<\/ul>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Why Your Communication Stack Is a Compliance Risk?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Here&#8217;s something that often gets overlooked: NIS2 risk-management obligations apply to the network and information systems organizations use to store, process, and transmit data, including communication tools that carry sensitive organizational information.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">These systems touch strategic decisions, client communications, and internal data that organizations genuinely cannot afford to expose.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Where standard communication tools tend to fall short:<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Unauthorized access to live meetings or archived message histories<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Video, audio, and file transfers sent without adequate encryption in transit<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Data-location and supplier-dependency risks when organizations lack visibility or contractual control over where and how communication data is processed<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Weak access controls that let unauthorized participants into calls or file repositories<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Absent or insufficient audit trails that can significantly hinder incident investigation and reduce the evidence available for NIS2 reporting<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Uncontrolled third-party integrations that quietly expand the attack surface<\/li>\n<\/ul>\n<\/div>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em>NIS2 requires organizations to address supply-chain security, including security-related aspects of relationships with direct suppliers and service providers. A cloud provider incident can therefore affect the organization&#8217;s own risk and reporting obligations.<\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>Deploying on your own infrastructure can reduce dependency on vendor-operated cloud infrastructure, while software supply-chain, support, update, and integration risks still require assessment.<\/em><\/p>\n<\/div>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em><strong>Insight 2. Self-hosting changes the dependency model rather than removing risk.<\/strong><\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>A vendor-operated cloud shifts more infrastructure responsibility to the provider but creates greater reliance on an external service. Self-hosting reduces that infrastructure dependency while increasing the organization&#8217;s responsibility for patching, monitoring, backup, recovery, configuration, and capacity planning.<\/em><\/p>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Security Risks Broken Down by Communication Channel<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Video Conferencing<\/h3>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Risk<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>What It Means in Practice?<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Unauthorized meeting access<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Weak guest controls, exposed meeting links, or insufficient authentication can allow unauthorized participants into live sessions<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Inadequately protected media or signaling<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Weak or misconfigured transport protection can expose meeting traffic or control data to interception or manipulation<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Uncontrolled recording access<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Recordings can contain sensitive discussions and require defined access, retention, and deletion controls<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Insufficient meeting and admin audit trails<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limited visibility into joins, authentication events, configuration changes, and administrative actions can hinder incident investigation<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/sovereign-collaboration-platform\" target=\"_blank\" rel=\"noopener\">Third-party cloud<\/a> and integration dependencies<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">External hosting, identity, recording, transcription, or integration services add supplier dependencies that should be included in the organization&#8217;s risk assessment<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Messaging<\/h3>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Risk<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>What It Means in Practice?<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Plaintext storage<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Messages stored without appropriate protection at rest can be exposed in a breach scenario<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>No transit encryption<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Weak or absent transport encryption can expose messages to interception, while provider access depends on the platform&#8217;s encryption architecture and key-management model<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Uncontrolled retention<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Without configurable policies, sensitive conversations can accumulate without clear retention limits<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Missing audit logs<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limited audit logging can make incident reconstruction significantly more difficult and reduce the evidence available for regulatory reporting<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">File Sharing<\/h3>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Risk<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>What It Means in Practice?<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Uncontrolled external sharing<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Consumer-grade or unmanaged file tools can bypass corporate security policies<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Missing access controls<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Files without role-based permissions create broad, unnecessary data exposure<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>No integrity verification<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Without appropriate versioning or audit controls, spotting unauthorized modifications can become difficult<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Insecure sync integrations<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Tools that connect to personal or unmanaged cloud storage can create persistent data-leakage risks<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How Communication Functions Map to NIS2 Risk Areas<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Communication Function<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Primary Risk Area<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>What to Assess<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/enterprise-video-conferencing\" target=\"_blank\" rel=\"noopener\">Video conferencing<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Access control, cryptography, incident handling<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Authentication, guest access, meeting permissions, recordings, transport protection, audit information<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Persistent <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/secure-messengers\" target=\"_blank\" rel=\"noopener\">messaging<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Data protection, access control, retention<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Storage, administrator access, retention rules, message permissions, auditability<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/features\/collaboration\/office-chat-app.html\" target=\"_blank\" rel=\"noopener\">File sharing<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Information protection and supply-chain risk<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Storage, sharing permissions, external services, retention, access control<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/docs\/server\/en\/admin\/introduction\/\" target=\"_blank\" rel=\"noopener\">Identity integration<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Access control and asset management<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Provisioning, deprovisioning, directory synchronization, MFA, privileged access<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Administration<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Secure maintenance, governance, incident investigation<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Administrator roles, configuration history, updates, logs, change control<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong><a href=\"https:\/\/trueconf.com\/features\/integration.html\" target=\"_blank\" rel=\"noopener\">External integrations<\/a><\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Supply-chain security<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Identity, storage, streaming, notifications, federation, APIs, and connected applications<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em><strong>Insight 3. Communication platforms can be both an affected system and an incident-response tool.<\/strong><\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>A cloud outage, identity-provider failure, compromised collaboration account, or network isolation event can remove the same communication channel the organization expected to use for crisis coordination. Business continuity planning should therefore include an alternative communication path.<\/em><\/p>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">NIS2 Incident Reporting Timeline<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">For significant incidents, NIS2 establishes a staged reporting process. The communication platform may provide logs and evidence needed for these reports, but the reporting obligation belongs to the affected organization.<\/p>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Stage<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>General Timing<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Purpose<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Early warning<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Without undue delay and within 24 hours of becoming aware of a significant incident<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Signals the incident and, where applicable, whether malicious activity or cross-border impact is suspected<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Incident notification<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Without undue delay and within 72 hours of awareness<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Provides an initial assessment of severity, impact, and available indicators of compromise<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Intermediate report<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">When requested by the competent authority or CSIRT<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Provides relevant status updates during investigation or response<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Final report<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">No later than one month after the incident notification<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Describes the incident, impact, likely cause, mitigation measures, and relevant cross-border effects<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Ongoing incident<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Progress report at the one-month point, followed by a final report within one month after the incident is handled<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Keeps authorities informed when investigation or remediation is still ongoing<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"primary-medium-text ui-mb-sm-1\">These are the Directive-level reporting stages for significant incidents. Organizations should also account for national implementation, sector-specific requirements, and any additional instructions from their competent authority or CSIRT.<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How to Assess NIS2 Compliance for a Communication Platform?<\/h2>\n<ol>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Confirm scope and national rules.<\/strong> Determine whether the organization is in scope and which Member State transposition and sector-specific requirements apply.<\/li>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Map communication systems and data flows.<\/strong> Identify platforms, integrations, external dependencies, administrators, stored data, and critical workflows.<\/li>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Assess Article 21 risk-management measures.<\/strong> Review access control, cryptography, incident handling, supply-chain security, business continuity, secure maintenance, and effectiveness testing.<\/li>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Close configuration and architectural gaps.<\/strong> Separate issues that can be fixed through settings or policy from gaps that require new infrastructure or a platform change.<\/li>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Document evidence.<\/strong> Maintain policies, risk assessments, logs, approvals, supplier reviews, incident procedures, and test results that demonstrate how controls operate in practice.<\/li>\n<li class=\"primary-medium-text ui-mb-xs-1\"><strong>Monitor and review.<\/strong> Reassess controls after incidents, major platform changes, significant vulnerabilities, regulatory updates, and other material changes in risk.<\/li>\n<\/ol>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Cloud vs. Self-Hosted Communication Platforms<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Assessment Area<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Vendor-Operated Cloud<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong><a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/sovereign-video-conferencing\" target=\"_blank\" rel=\"noopener\">Self-Hosted Platform<\/a><\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Infrastructure<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Operated primarily by the provider<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Operated or directly controlled by the organization<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Data-location control<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Depends on provider architecture and contractual options<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Can be defined through the organization&#8217;s own infrastructure design<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Operational responsibility<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">More infrastructure responsibility stays with the provider<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">More responsibility moves to internal IT and security teams<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Supplier dependency<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hosting, software, operations, and support may depend on the external service<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hosting dependency can be reduced, while software, support, updates, and integrations remain relevant<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Incident visibility<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Depends partly on provider logs and cooperation<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Can provide direct access to locally operated infrastructure and platform logs<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Business continuity<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Depends partly on provider resilience and external connectivity<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Can be designed around internal redundancy and recovery architecture<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How TrueConf Server Supports NIS2 Risk-Management Measures?<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-46646\" title=\"TrueConf Server\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/06\/all-communication-in-one-app-4.png\" alt=\"TrueConf Server\" width=\"664\" height=\"490\" \/ loading=\"lazy\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/06\/all-communication-in-one-app-4.png 810w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/06\/all-communication-in-one-app-4-637x470.png 637w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/06\/all-communication-in-one-app-4-768x567.png 768w\" sizes=\"auto, (max-width: 664px) 100vw, 664px\" \/><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server is a self-hosted <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/unified-communications-for-enterprise\" target=\"_blank\" rel=\"noopener\">unified communications platform<\/a> that organizations deploy on their own infrastructure, whether that&#8217;s on-site servers, a private cloud environment, or a fully air-gapped network. The organization controls the deployment environment, security configuration, data flows, and integration choices, which can make the communications layer easier to align with internal security and compliance policies.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server does not by itself make an organization NIS2 compliant. Its role is to provide technical capabilities that can support relevant risk-management measures when those capabilities are configured, governed, monitored, and documented as part of the organization&#8217;s wider cybersecurity program.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><strong>Best for:<\/strong> organizations that need self-hosted communications, local control over infrastructure and data flows, centralized identity integration, isolated-network operation, or tighter alignment with internal security architecture.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><strong>Strengths:<\/strong> self-hosted deployment, centralized identity integration, access controls, encryption mechanisms, <a href=\"https:\/\/trueconf.com\/blog\/news\/security-fixes-updates-and-advisories\" target=\"_blank\" rel=\"noopener\">reports and logs<\/a>, browser-based guest access, isolated deployment, and organization-controlled maintenance.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><strong>Limitations:<\/strong> self-hosting increases internal responsibility for operating-system security, network architecture, patching, backup, monitoring, disaster recovery, administrator security, and capacity planning. Software supply-chain and integration risks still require assessment.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Data Sovereignty<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">In an on-premises or isolated deployment, video conferences, chats, files, and recordings can remain within the organization&#8217;s own infrastructure. External integrations, federation, streaming, SMTP, and push-notification flows should still be reviewed because they can introduce additional data paths and dependencies.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Encryption<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server protects communications traffic with encryption mechanisms built into its architecture:<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\"><em>TLS-based protection<\/em> for signaling and control data<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>AES-256<\/em> for media traffic in the TrueConf protocol<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>DTLS\/SRTP<\/em> for <a href=\"https:\/\/trueconf.com\/docs\/server\/en\/user\/connecting\/\" target=\"_blank\" rel=\"noopener\">WebRTC<\/a> media paths<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>H.235<\/em> for <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/how-to-call-sip-h-323-users-and-devices-from-trueconf-applications\" target=\"_blank\" rel=\"noopener\">H.323<\/a> scenarios<\/li>\n<\/ul>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">These protections are part of the platform&#8217;s communications architecture. For stored recordings, chat files, and other data at rest, organizations should also apply appropriate infrastructure-level controls, such as disk or partition encryption, retention policies, and access restrictions.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Access Control and Multi-Factor Authentication<\/h3>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Integration with Active Directory and LDAP for centralized <a href=\"https:\/\/trueconf.com\/enterprise-communication-solution.html\" target=\"_blank\" rel=\"noopener\">enterprise identity management<\/a><\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Role-based access controls applied consistently across platform functions<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">MFA support that organizations can apply according to their risk assessment and access-control policy<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Administrator-defined permissions governing who can schedule meetings, access recordings, share files, and manage the system<\/li>\n<\/ul>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">Centralized identity management also helps organizations align communication access with account provisioning, role changes, privileged access, and account removal procedures.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Audit Logging<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server provides reports and logs covering user connections, calls, messages, conference recordings, server events, and settings-change history:<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Ongoing internal security monitoring<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Supporting incident investigation and evidence collection for NIS2 reporting workflows<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Providing the evidentiary record needed for post-incident forensic reconstruction<\/li>\n<\/ul>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">Logging does not replace incident-management procedures. Organizations still need processes for identifying significant incidents, escalation, evidence handling, regulatory reporting decisions, and notification within applicable timelines.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Isolated and Air-Gapped Deployment<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server can operate in completely isolated environments with zero internet connectivity. For organizations in defense, <a href=\"https:\/\/trueconf.com\/government.html\" target=\"_blank\" rel=\"noopener\">critical infrastructure<\/a>, government, and other high-assurance environments, this capability can support architectures that require strict network segregation.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Isolation does not eliminate the need for cybersecurity controls. Administrator access, patching procedures, software updates, removable media, internal segmentation, backups, and monitoring still need to be governed.<\/p>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em><strong>Insight 4. Isolation reduces some attack paths but increases the importance of internal operational controls.<\/strong><\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>An air-gapped network removes certain external dependencies, but security still depends on controlled updates, administrator accountability, segmentation, monitoring, backup protection, and physical access. Isolation is an architectural measure, not a substitute for cybersecurity governance.<\/em><\/p>\n<\/div>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Secure External Collaboration<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Guests and external participants can join TrueConf meetings through a browser-based WebRTC client, without installing a dedicated conferencing application or creating accounts on external conferencing platforms. Access is controlled through:<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Guest permissions<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Conference-level access restrictions<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Registration and approval settings<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Administrator-defined policies for external users<\/li>\n<\/ul>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">External participants can join without requiring accounts on a third-party conferencing service; identity and access architecture remains under the organization&#8217;s chosen configuration.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Business Continuity<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server can support business continuity planning by giving organizations control over the deployment environment and operational procedures:<\/p>\n<div class=\"accent-note ui-mb-sm-1\">\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Backup and restore of server settings<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Real-time and historical server monitoring<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Organization-controlled maintenance windows<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Disaster recovery planning based on the organization&#8217;s own infrastructure architecture<\/li>\n<\/ul>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">Organizations should also plan for the possibility that their primary communication platform itself becomes unavailable. If one system is used for both everyday collaboration and incident coordination, an alternative channel should be defined and tested.<\/p>\n<div style=\"display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 12px; background: #00B3CD; border-radius: 12px; padding: 12px 16px;\">\n<h3 class=\"primary-small-text white-text\">Boost your team\u2019s productivity with TrueConf Server Free!<\/h3>\n<div class=\"button-group-container button-group-container--center\"><a class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate default-button__download-icon default-button--left-icon white-icon\" role=\"link\" href=\"https:\/\/trueconf.com\/products\/tcsf\/trueconf-server-free.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n<span class=\"default-button__text white-text\">Dowload<\/span><br \/>\n<\/a><\/div>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">NIS2 Risk-Management Measure Mapping<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>NIS2 Requirement<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>TrueConf Server Capability<\/strong><\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\"><strong>Organization&#8217;s Responsibility<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Cryptography and encryption<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">TLS-based protection for signaling\/control data, AES-256 for TrueConf media traffic, DTLS\/SRTP for WebRTC, and H.235 for H.323 scenarios<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Define cryptography policy, verify configuration, secure stored data, and manage supporting infrastructure<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Access control and MFA<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">AD\/LDAP integration, group-based permissions, role-based administration, and MFA support depending on configuration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Define account lifecycle, MFA scope, privileged-access policy, and review procedures<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Incident handling and audit<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Reports and logs for connections, calls, messages, recordings, server events, and settings-change history<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Operate incident classification, escalation, response, evidence retention, and reporting procedures<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Supply-chain security<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">On-premises or isolated deployment can reduce third-party cloud processing<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Assess software supply chain, updates, support, integrations, identity services, and other suppliers<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Business continuity<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Backup and restore, monitoring, organization-controlled maintenance, and infrastructure-level disaster recovery planning<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Define recovery objectives, redundancy, fallback communications, testing, and crisis procedures<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Data protection<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Communications data can remain within the organization&#8217;s infrastructure in properly configured on-premises or isolated deployments<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Define retention, backup, access, deletion, and infrastructure-protection policies<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Secure communications policy<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Security settings, access rules, authentication options, and user permissions can be configured and enforced at platform level<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Define approved communication channels, operating procedures, monitoring, and review<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"accent-note accent-note--special accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-xs-3\"><em><strong>Insight 5. A product feature is not automatically an operational security control.<\/strong><\/em><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><em>Encryption, MFA, logging, and role-based access only contribute to NIS2 risk management when they are configured correctly, governed by policy, monitored, reviewed, and tested. Procurement should therefore evaluate not only whether a feature exists, but how it will be operated after deployment.<\/em><\/p>\n<\/div>\n<div class=\"accent-note ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Communication Platform Checklist for NIS2<\/h2>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\"><em>Where are meetings, chats, files, recordings, logs, and backups processed and stored?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Which hosting, identity, notification, storage, federation, transcription, and integration dependencies exist?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Can user accounts be centrally provisioned, changed, revoked, and reviewed?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Can MFA be applied according to the organization&#8217;s risk assessment?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Are communication traffic and administrative access appropriately protected?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Are sufficient logs available for incident investigation and evidence collection?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Can guest access, recordings, external sharing, and user permissions be governed centrally?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>How does the platform behave during network, identity, infrastructure, or provider failures?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>Is there an alternative communication channel if the primary platform is unavailable?<\/em><\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><em>How are vulnerabilities, updates, support relationships, and third-party integrations assessed?<\/em><\/li>\n<\/ul>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Conclusion<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">NIS2 does not prescribe one communication platform or one deployment architecture. It requires organizations to manage cybersecurity risks through technical measures, governance, incident handling, supply-chain security, business continuity, secure maintenance, access control, training, monitoring, and documented processes.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Communication systems matter because they can carry sensitive organizational information, support critical workflows, introduce third-party dependencies, and become part of incident-response procedures.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server can support organizations that prefer self-hosted communication infrastructure and direct administrative control. Its capabilities can contribute to relevant NIS2 risk-management measures, but overall compliance remains dependent on how the organization assesses risk, configures the platform, governs access, operates its infrastructure, documents controls, and meets applicable national requirements.<\/p>\n<div style=\"background: #00B3CD; border-radius: 12px; padding: 24px;\">\n<h2 class=\"h4--main h4--thick white-text center-text ui-mb-xs-3\">Empower your video conferencing experience with TrueConf!<\/h2>\n<div class=\"button-group-container button-group-container--center\"><a class=\"primary-smallest-text to-page to-page--rarr white-icon white-text\" role=\"link\" href=\"https:\/\/trueconf.com\/products\/server\/video-conferencing-server.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Learn more<\/a><\/div>\n<\/div>\n<section id=\"faq\">\n<h2 class=\"h3--main h3--thick black-text ui-mb-md-1\">FAQ<\/h2>\n<div class=\"faq__container ui-mb-md-1\">\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Does TrueConf Server guarantee NIS2 compliance?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">No single product can guarantee NIS2 compliance. Compliance depends on how an organization implements, configures, and operates its systems alongside broader policies, governance, risk management, and national requirements. TrueConf Server provides technical controls that can support relevant measures at the communications layer.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Is TrueConf Server appropriate for NIS2 essential entities?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">TrueConf Server can be evaluated by essential entities as part of a broader NIS2 compliance program. Its self-hosted deployment model, encryption, MFA support, role-based access controls, audit logging, and isolated deployment options can support relevant technical measures when configured according to the organization&#8217;s risk assessment.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Does NIS2 require self-hosted communication platforms?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">No. NIS2 does not require every organization to use a self-hosted communication platform. TrueConf Server becomes relevant when an organization decides that customer-controlled infrastructure, <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/sovereign-messaging-platform\" target=\"_blank\" rel=\"noopener\">local data handling<\/a>, or isolated-network operation better fits its own risk-management strategy.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Does TrueConf Server work with existing security infrastructure?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">TrueConf Server integrates with enterprise identity systems through LDAP and Active Directory and can operate behind existing firewalls and network-security controls. Its logs and reports can also support monitoring and investigation workflows depending on how TrueConf is integrated into the organization&#8217;s security architecture.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">How does TrueConf Server support NIS2 incident reporting?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">TrueConf Server provides reports and logs covering connections, calls, messages, recordings, server events, and settings changes, which can help security teams investigate communications-layer activity. TrueConf does not replace the organization&#8217;s incident-reporting process, which must handle classification, escalation, evidence, notification, and regulatory deadlines.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Can TrueConf Server reduce NIS2 supply-chain risk?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">A self-hosted TrueConf Server deployment can reduce dependency on vendor-operated communication cloud infrastructure and give the organization greater control over where communication data is processed. TrueConf does not eliminate software supply-chain, support, update, identity, or integration risks, which still need to be assessed.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">How should organizations evaluate TrueConf Server for NIS2 requirements?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Organizations should map how TrueConf Server would be used, what information it would process, who would administer it, and which integrations or dependencies would remain. The proposed TrueConf deployment can then be assessed against Article 21 measures, business-continuity requirements, incident procedures, supplier risk, and applicable national NIS2 rules.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"accent-note accent-note--special ui-mb-sm-1\">\n<p class=\"primary-medium-text\"><strong><i>About the Author<\/i><\/strong><br \/>\n<i>Diana Shtapova is a product specialist and technology writer with three years of experience in the unified communications industry. At TrueConf, she leverages her deep product expertise to create clear and practical content on video conferencing platforms, collaboration tools, and enterprise communication solutions. With a strong background in product research and user-focused content development, Diana helps professionals and businesses understand core product features, adopt new technologies, and unlock the full potential of modern collaboration software.<\/i><\/p>\n<p><a class=\"primary-small-text to-page to-page--rarr cyan-icon\" role=\"link\" href=\"https:\/\/www.facebook.com\/shtapovadiana\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><i>Connect with Diana on Facebook<\/i><\/a><\/p>\n<\/div>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does TrueConf Server guarantee NIS2 compliance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No single product can guarantee NIS2 compliance. 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Member states had until 17 October 2024 to transpose it into national legislation, with the rules applying from 18 October 2024, and many organizations are still working [&hellip;]<\/p>\n","protected":false},"author":78,"featured_media":49619,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[386,393,387],"class_list":["post-48619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews-comparisons","tag-security","tag-unified-communications","tag-video-conferencing","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/48619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=48619"}],"version-history":[{"count":17,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/48619\/revisions"}],"predecessor-version":[{"id":49620,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/48619\/revisions\/49620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media\/49619"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=48619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=48619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=48619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}