{"id":4796,"date":"2019-08-23T09:00:36","date_gmt":"2019-08-23T06:00:36","guid":{"rendered":"http:\/\/trueconf.com/blog\/?p=4796"},"modified":"2025-09-18T13:28:51","modified_gmt":"2025-09-18T10:28:51","slug":"how-to-renew-trueconf-server-free-license","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/how-to-renew-trueconf-server-free-license","title":{"rendered":"How to Renew TrueConf Server Free License"},"content":{"rendered":"<p class=\"primary-medium-text ui-mb-sm-1\"><a href=\"https:\/\/trueconf.com\/products\/tcsf\/trueconf-server-free.html\" target=\"_blank\" rel=\"noopener\">TrueConf Server Free<\/a> license is valid for 1 year. You can renew your license 30 days prior to its expiration date or later (the number of such annual extensions is not limited).<\/p>\n<p><a href=\"https:\/\/trueconf.com\/downloads\/trueconf-server\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"default-button default-button--md default-button--orange default-button--rounded default-button--truncate ui-mb-xs-3\"><span class=\"default-button__text white-text\">Renew license<\/span><\/a><\/p>\n<h2 id=\"\" class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How to renew TrueConf Server Free<\/h2>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--num\">Fill in the <a href=\"https:\/\/trueconf.com\/downloads\/trueconf-server\/\" target=\"_blank\" rel=\"noopener\">registration form on our website<\/a>. Please make sure that your email address matches the email address you used when registering your TrueConf Server (proceed to <a href=\"https:\/\/docs.trueconf.com\/server\/en\/admin\/web-config\/#summary\" target=\"_blank\" rel=\"noopener\"><strong>Registration information<\/strong><\/a>\u00a0section on <a href=\"https:\/\/trueconf.com\/blog\/wiki\/trueconf-server-control-panel\" target=\"_blank\" rel=\"noopener\">TrueConf Server control panel<\/a>).<\/li>\n<div class=\"accent-note accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text\">\n<p>Check your inbox: you will receive license extension notification. Please note that your <a href=\"https:\/\/trueconf.com\/blog\/wiki\/registration-key\" target=\"_blank\" rel=\"noopener\">registration key<\/a> stays the same.<\/p>\n<\/div>\n<li class=\"ui-list__item ui-list__item--num\">Restart TrueConf Server to update license information.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224.png\" data-rel=\"lightbox-gallery-vCebUbT1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-14497 size-medium\" style=\"border: 1px solid #D1CCCC;\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224-690x325.png\" alt=\"restart_server\" width=\"690\" height=\"325\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224-690x325.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224-768x362.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224-1024x483.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224-290x137.png 290w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152224.png 1598w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Congratulations, you have renewed your TrueConf Server license!<\/p>\n<h2 id=\"\" class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Troubleshooting<\/h2>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Case No 1. License information has not been updated<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Make sure TrueConf Server can <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/why-does-trueconf-server-free-need-to-be-connected-to-registration-server.html\" target=\"_blank\" rel=\"noopener\">connect to our registration server<\/a> via <b>4310<\/b> in order to obtain updated license. Refer to the article on TrueConf Server <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/server-start-up.html\" target=\"_blank\" rel=\"noopener\">launch and registration troubleshooting<\/a>.<\/p>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Case No 2. The server has not started automaticallyIn this case your server status is red and stopped.<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">In order to tackle this problem try to restart the server manually. This can be done by pressing <strong>System\/Start<\/strong> button:<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902.png\" data-rel=\"lightbox-gallery-vCebUbT1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-14486 size-medium\" style=\"border: 1px solid #D1CCCC;\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902-690x325.png\" alt=\"server_stopped\" width=\"690\" height=\"325\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902-690x325.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902-768x362.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902-1024x483.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902-290x137.png 290w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/02\/2020-04-07_102902.png 1599w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Case No 3. None of the above helped<\/h3>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--num\">Press <strong>Register<\/strong> button in the <a href=\"https:\/\/docs.trueconf.com\/server\/en\/admin\/web-config\/#summary\" target=\"_blank\" rel=\"noopener\"><strong>Registration information<\/strong><\/a> section of TrueConf Server control panel.<\/li>\n<li class=\"ui-list__item ui-list__item--num\">Enter your registration key in the activation window (refer to the previous section of this article) in the corresponding field.<\/li>\n<li class=\"ui-list__item ui-list__item--num\">Press the <strong>Registration<\/strong> button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335.png\" data-rel=\"lightbox-gallery-vCebUbT1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-14499 size-medium\" style=\"border: 1px solid #D1CCCC;\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335-690x311.png\" alt=\"registration\" width=\"690\" height=\"311\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335-690x311.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335-768x346.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335-1024x462.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335-290x131.png 290w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2019\/08\/2020-04-07_152335.png 1596w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Please, contact TrueConf support service if you have any additional questions. <a href=\"https:\/\/trueconf.com\/company\/contacts.html\" target=\"_blank\" rel=\"noopener\">You can find all contact details on our website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TrueConf Server Free license is issued on the term of 1 year. It can be renewed 30 days prior to the end of the term.<\/p>\n","protected":false},"author":45,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[260],"tags":[186],"class_list":["post-4796","post","type-post","status-publish","format-standard","hentry","category-knowledge-base","tag-administration","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/4796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=4796"}],"version-history":[{"count":75,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/4796\/revisions"}],"predecessor-version":[{"id":38900,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/4796\/revisions\/38900"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=4796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=4796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=4796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}