{"id":47564,"date":"2026-05-27T12:04:26","date_gmt":"2026-05-27T09:04:26","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=47564"},"modified":"2026-10-15T15:53:44","modified_gmt":"2026-10-15T12:53:44","slug":"cjis-compliant","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/reviews-comparisons\/cjis-compliant","title":{"rendered":"CJIS Compliant Collaboration Software Guide"},"content":{"rendered":"

CJIS compliant collaboration software<\/em> is communication software<\/a> used within an environment that meets the requirements of the CJIS Security Policy, the security framework maintained by the FBI’s Criminal Justice Information Services Division for organizations that handle Criminal Justice Information (CJI). CJIS compliance applies to the organization, its systems, personnel, policies, and data flows rather than to a collaboration product in isolation.<\/p>\n

If a law enforcement agency, court, dispatch center, or government contractor processes, transmits, or stores CJI, meeting the CJIS Security Policy is an operating requirement, not a competitive nice to have. Collaboration platforms used for case discussions, internal messaging<\/a>, briefings, video conferences, file exchange, or screen sharing can become part of the protected CJI data path.<\/p>\n

The practical complication is that CJIS compliant is not a certificate a software product earns once and displays permanently. Compliance depends on the complete implementation and is supported through continuing governance of access, risk, authentication, logging, incident response, personnel, and infrastructure.<\/p>\n

This directly affects the choice of communication tools. A video conferencing<\/a> and messaging platform that handles information touching CJI must provide the technical controls required by the agency and fit into its broader security architecture. TrueConf Server is relevant to this model because it can be deployed under customer control and provides messaging, video conferencing, directory integration, access controls, two-factor authentication, security zones, monitoring, and integration with enterprise infrastructure<\/a>.<\/p>\n

Executive Summary: CJIS Compliant Collaboration Software at a Glance<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n
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Requirement<\/strong><\/p>\n<\/th>\n

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What it means for collaboration software?<\/strong><\/p>\n<\/th>\n

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TrueConf relevance<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

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Deployment<\/strong><\/p>\n<\/td>\n

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The agency must know where CJI is processed and who controls the infrastructure<\/p>\n<\/td>\n

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TrueConf Server supports customer-controlled deployment<\/p>\n<\/td>\n<\/tr>\n

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Authentication and access<\/strong><\/p>\n<\/td>\n

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Users and administrators need controlled, attributable access<\/p>\n<\/td>\n

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LDAP\/Active Directory, SSO, security zones, group rights, and 2FA are supported<\/p>\n<\/td>\n<\/tr>\n

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Encryption<\/strong><\/p>\n<\/td>\n

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CJI must be protected using cryptographic mechanisms that satisfy applicable CJIS requirements<\/p>\n<\/td>\n

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TrueConf supports encrypted signaling and media protocols and can operate inside a protected network perimeter<\/p>\n<\/td>\n<\/tr>\n

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Auditability<\/strong><\/p>\n<\/td>\n

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The organization needs evidence of access, administration, and security-relevant events<\/p>\n<\/td>\n

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Centralized administration and monitoring support operational oversight<\/p>\n<\/td>\n<\/tr>\n

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Data-loss controls<\/strong><\/p>\n<\/td>\n

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Sensitive files and messages may require inspection or blocking<\/p>\n<\/td>\n

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TrueConf Enterprise supports DLP integration through ICAP<\/p>\n<\/td>\n<\/tr>\n

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Network autonomy<\/strong><\/p>\n<\/td>\n

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Some agencies need internal communications to remain available without reliance on public cloud services<\/p>\n<\/td>\n

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The full version of TrueConf Server can operate autonomously inside a private network<\/p>\n<\/td>\n<\/tr>\n

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Compliance responsibility<\/strong><\/p>\n<\/td>\n

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Compliance belongs to the agency and its complete environment<\/p>\n<\/td>\n

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TrueConf provides technical capabilities that can support a CJIS-oriented deployment<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

CJIS Vendor Due Diligence at a Glance<\/h3>\n\n\n\n\n\n\n\n\n\n
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Procurement Question<\/strong><\/p>\n<\/th>\n

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What to Request or Verify<\/strong><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

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Where is CJI processed?<\/a><\/strong><\/p>\n<\/td>\n

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Architecture and data-flow documentation covering messages, files, recordings, logs, backups, and supporting services<\/p>\n<\/td>\n<\/tr>\n

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Who has privileged access?<\/strong><\/p>\n<\/td>\n

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Administrator roles<\/a>, vendor-support access model, authentication requirements, and access-review procedures<\/p>\n<\/td>\n<\/tr>\n

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What audit evidence is available?<\/strong><\/p>\n<\/td>\n

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Logging capabilities, event coverage, export options, retention dependencies, and administrative records<\/p>\n<\/td>\n<\/tr>\n

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Which external services are required?<\/strong><\/p>\n<\/td>\n

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Required cloud services, identity providers, update services, storage dependencies, and external communication paths<\/p>\n<\/td>\n<\/tr>\n

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Who owns each control?<\/strong><\/p>\n<\/td>\n

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A responsibility matrix separating product capabilities from customer configuration, infrastructure, personnel, and operational duties<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

What the CJIS Security Policy Actually Requires<\/h3>\n

\"Secure<\/p>\n

The CJIS Security Policy (CJISSECPOL)<\/em> has existed for decades and is revised on an ongoing basis. Its Version 6 control structure represents a substantial reorganization of earlier requirements and aligns the framework more closely with broader federal security-control practices.<\/p>\n

The policy continues to evolve through subsequent revisions. For organizations evaluating collaboration software, the important point is that CJIS requirements should be treated as an active governance framework rather than a static checklist attached to a particular product version.<\/p>\n

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The policy sets requirements across several core areas, including:<\/p>\n