{"id":44294,"date":"2026-04-03T18:26:39","date_gmt":"2026-04-03T15:26:39","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=44294"},"modified":"2026-04-03T18:56:55","modified_gmt":"2026-04-03T15:56:55","slug":"what-to-do-if-file-transfer-is-not-working","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/news\/what-to-do-if-file-transfer-is-not-working","title":{"rendered":"What to do if file transfer is not working?"},"content":{"rendered":"<p class=\"primary-medium-text ui-mb-xs-3\">\r\nIf you experience issues with sending files, we recommend updating TrueConf Server to the latest version.<\/p>\r\n<!--more-->\r\n<table class=\"ui-mb-xs-3\" style=\"overflow-x: auto; display: block;\">\r\n<thead>\r\n<tr>\r\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>TrueConf Server for Windows<\/strong><\/p>\r\n<\/th>\r\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>TrueConf Server for Linux<\/strong><\/p>\r\n<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\">up to <a href=\"https:\/\/trueconf.com\/download\/trueconf_server_setup.exe\" target=\"_blank\" rel=\"noopener\">version 5.5.3<\/a><\/p>\r\n<\/td>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\">up to version <a href=\"https:\/\/trueconf.com\/products\/tcsf\/trueconf-server-free.html#server-distr\" target=\"_blank\" rel=\"noopener\">5.5.3.11276 <\/a> or newer (select the Linux version, and click <i>Guide<\/i>)<\/p>\r\n<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\">up to version <a href=\"https:\/\/trueconf.com\/download\/server\/windows\/archive\/trueconf_server_setup_5.4.8.10015.exe\" target=\"_blank\" rel=\"noopener\">5.4.8.10015<\/a><\/p>\r\n<\/td>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\">up to version 5.4.8.10016 (see below) or later.<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<table class=\"ui-mb-xs-3\" style=\"overflow-x: auto; display: block;\">\r\n<thead>\r\n<tr>\r\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\">Operating system<\/p>\r\n<\/th>\r\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>TrueConf Server 5.4.8.10016<\/strong><\/p>\r\n<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>Debian 12<\/strong><\/p>\r\n<\/td>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><a href=\"https:\/\/trueconf.com\/download\/server\/linux\/archive\/debian\/12\/trueconf_server_5.4.8.10016_debian12_amd64.deb\" target=\"_blank\" rel=\"noopener\">Download<\/a><\/p>\r\n<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>Debian 11<\/strong><\/p>\r\n<\/td>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><a href=\"https:\/\/trueconf.com\/download\/server\/linux\/archive\/debian\/11\/trueconf_server_5.4.8.10016_debian11_amd64.deb\" target=\"_blank\" rel=\"noopener\">Download<\/a><\/p>\r\n<\/td>\r\n<tr>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><strong>CentOS Stream 9<\/strong><\/p>\r\n<\/td>\r\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\r\n<p class=\"primary-smallest-text\"><a href=\"https:\/\/trueconf.com\/download\/server\/linux\/archive\/centos\/stream\/9\/trueconf_server_5.4.8.10016_centos_stream9_x86_64.rpm\" target=\"_blank\" rel=\"noopener\">Download<\/a><\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","protected":false},"excerpt":{"rendered":"If you experience issues with sending files, we recommend updating TrueConf Server to the latest version.","protected":false},"author":67,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[104],"tags":[],"class_list":["post-44294","post","type-post","status-publish","format-standard","hentry","category-news","no-wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/44294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=44294"}],"version-history":[{"count":11,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/44294\/revisions"}],"predecessor-version":[{"id":44305,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/44294\/revisions\/44305"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=44294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=44294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=44294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}