{"id":42628,"date":"2026-02-04T17:44:02","date_gmt":"2026-02-04T14:44:02","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=42628"},"modified":"2026-02-04T18:05:29","modified_gmt":"2026-02-04T15:05:29","slug":"password-management-in-trueconf","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/password-management-in-trueconf","title":{"rendered":"Password Management in TrueConf"},"content":{"rendered":"<p class=\"primary-medium-text ui-mb-sm-1\">When using TrueConf solutions, you will often need to access your personal profile and account as a user, or the server software admin panel as an administrator. This article explains how to set or change passwords, as well as the reasons why the password configuration option may be unavailable.<\/p>\n<h2 id=\"\" class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">User Passwords<\/h2>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\"><\/h3>\n<p>Changing a TrueConf Server User Password<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">If you need to change your password, follow these steps:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--num\">In the client application, open the <b>My Profile<\/b> tab and click the following button <img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/1.png\" alt=\"\" width=\"40\" height=\"40\" class=\"inline-img\" loading=\"lazy\" title=\"\">:<\/li>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-1.png\" data-rel=\"lightbox-gallery-MhYnog9V\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-1-599x470.png\" alt=\"\" width=\"599\" height=\"470\" class=\"aligncenter size-medium wp-image-42644\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-1-599x470.png 599w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-1-1024x803.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-1-768x602.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-1.png 1130w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/a><\/p>\n<li class=\"ui-list__item ui-list__item--num\">Your browser will open, showing your personal account window. Click the <b> Profile Settings<\/b>option:<\/li>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-2.png\" data-rel=\"lightbox-gallery-MhYnog9V\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-2-690x445.png\" alt=\"\" width=\"690\" height=\"445\" class=\"aligncenter size-medium wp-image-42645\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-2-690x445.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-2-1024x660.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-2-768x495.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-2.png 1284w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<li class=\"ui-list__item ui-list__item--num\">In the settings window that opens, navigate to the <b>Email and password<\/b>tab:<\/li>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-3.png\" data-rel=\"lightbox-gallery-MhYnog9V\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-3-548x470.png\" alt=\"\" width=\"548\" height=\"470\" class=\"aligncenter size-medium wp-image-42646\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-3-548x470.png 548w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-3.png 729w\" sizes=\"auto, (max-width: 548px) 100vw, 548px\" \/><\/a><\/p>\n<li class=\"ui-list__item ui-list__item--num\">In the <b>Password<\/b> field, click the <b>Change<\/b> button.<\/li>\n<li class=\"ui-list__item ui-list__item--num\">Enter your new password in the first field and confirm it in the second field. Then click <b>Save<\/b>.<\/li>\n<\/ul>\n<p class=\"primary-medium-text ui-mb-sm-1\">No further confirmation will be required. Your password has been changed!<\/p>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Why Password Change May Be Unavailable<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">The password change function may not always be available. For example, if your administrator has configured integration with Active Directory (or another directory service). If you have forgotten your old password or wish to change it, you will need to contact your system administrator. Their contact details can usually be found on your video conferencing server\u2019s guest page.\n<\/p>\n<h3 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Personal Data Security \u2013 Can the Administrator See Your Password?<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">An important question regarding user data security is whether passwords could be leaked.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Regardless of the credential storage mode (Registry or LDAP), passwords on the TrueConf Server side always remain inaccessible to the server administrator. Therefore, if you forget your password, it cannot be retrieved\u2014only reset, allowing you to set a new one. Additionally, when using local passwords, an administrator may set a temporary password for your initial account login, which you will be required to change upon first authentication. When accounts are synchronized from LDAP\/AD, passwords are managed entirely by the directory service.<\/p>\n<h2 id=\"\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">TrueConf Server Administrator Passwords<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">In addition to user passwords, there are also passwords for administrators to access the server panel.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">The administrator password is the same as that used for user accounts belonging to the designated administrator group. For more details, please refer to our documentation.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">On Linux-based operating systems, you can change your password using the passwd command. Let&#8217;s consider two possible scenarios: <\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--num\">>If you are logged into the OS under the account for which you want to change the password, simply run:<\/li>\n<p><code>passwd<\/code><\/p>\n<li class=\"ui-list__item ui-list__item--num\">If you are logged into the OS under one account but want to change the password for another:<\/li>\n<p><code>sudo passwd [user]<\/code><\/p>\n<\/ul>\n<p class=\"primary-medium-text ui-mb-sm-1\">After entering the command, you will be prompted to enter your current password and then set a new one.<\/p>\n<div class=\"accent-note accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text\">\nWhen changing passwords on CentOS, there are specific considerations related to extended file access control lists (ACLs). After changing a user account password in the OS, the following command must be executed (as an administrator):<\/p>\n<p><code>sudo setfacl -m u:trueconf:r \/etc\/shadow<\/code><\/p>\n<\/div>\n<h2 id=\"\" class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Administrator and Operator Passwords in TrueConf MCU<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf MCU has two roles for accessing its management panel: Administrator and Operator. To learn about the permissions associated with these roles, please refer to our documentation.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">By default, immediately after deploying TrueConf MCU, the administrator credentials are as follows:<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Username:<\/p>\n<p> <code>admin<\/code><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Password:<\/p>\n<p> <code>admin<\/code><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">\u0418You can change your own login credentials, as well as those for users with the Operator role, after completing the registration procedure. This can be done in the Contact Card menu under the Account section:<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-4.png\" data-rel=\"lightbox-gallery-MhYnog9V\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/02\/image-4-690x258.png\" alt=\"\" width=\"690\" height=\"258\" class=\"aligncenter size-medium wp-image-42647\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-4-690x258.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-4-1024x383.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-4-768x287.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2026\/02\/image-4.png 1107w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When using TrueConf solutions, you will often need to access your personal profile and account as a user, or the server software admin panel as an administrator. This article explains how to set or change passwords, as well as the reasons why the password configuration option may be unavailable. User Passwords Changing a TrueConf Server [&hellip;]<\/p>\n","protected":false},"author":70,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[260],"tags":[308,239,167],"class_list":["post-42628","post","type-post","status-publish","format-standard","hentry","category-knowledge-base","tag-trueconf-for-linux","tag-trueconf-for-windows","tag-trueconf-server","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/42628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/70"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=42628"}],"version-history":[{"count":2,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/42628\/revisions"}],"predecessor-version":[{"id":42649,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/42628\/revisions\/42649"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=42628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=42628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=42628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}