{"id":3730,"date":"2019-05-31T12:42:15","date_gmt":"2019-05-31T09:42:15","guid":{"rendered":"http:\/\/trueconf.com/blog\/?p=3730"},"modified":"2025-09-18T13:03:42","modified_gmt":"2025-09-18T10:03:42","slug":"connect-external-users","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/connect-external-users","title":{"rendered":"How to connect users from outside your network"},"content":{"rendered":"

TrueConf Server<\/a> can operate both in the LAN and connect users on the internet (e.g. during web conferences).<\/p>\n

If your TrueConf Server instance is connected to the internet with NAT, router or any other network device, external users can call only this device and not the server.<\/p>\n

Thus, if you would like to make TrueConf Server visible from the internet, you should set additional addressing between the computer where TrueConf Server is installed and the router.<\/p>\n

In other words, the signal from the router should be sent further in correct direction (to your TrueConf Server instance).<\/p>\n

Case study: setting up a router<\/h2>\n

As an example, let\u2019s consider a network with two participants: a router and\u00a0 TrueConf Server. The router is connected to the internet and computer with TrueConf Server installed is connected to the router. On the diagram below you will find other network participants, but their addresses should not be taken into account.<\/p>\n

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After TrueConf Server has been installed, the administrator can find their TrueConf Server IP address in the Web \u2192 Settings<\/b><\/a> section in TrueConf Server control panel. This address indicates internal router network address (not its internet address) and differentiates it among other computers in this network (see 10.2.2.200<\/span><\/b> on the picture below). Correspondingly, this address applies only to your router<\/b>, while it can be considered non-existent for the internet in general.<\/p>\n

Only the router has an external address (see 95.101.102.104<\/span><\/b> on the picture below) accessible from the internet.<\/p>\n

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Correspondingly, internet users should contact the router that in turn transmits data and any queries to TrueConf Server.<\/p>\n

Certain ports should be defined for such queries and redirection should be set from them to the local server address so that the router sees which queries are to be addressed to TrueConf Server.<\/p>\n

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It is recommended to save the port settings during redirection. For example, you need to set redirection to the TrueConf Server port 80<\/b> from the router port 80<\/b>.<\/p>\n<\/div>\n

On the diagram below router port :80<\/span><\/b> is associated with local network address 10.2.2.200:80<\/span><\/b>. Due to this fact port :80<\/span><\/b> of the computer where TrueConf Server is installed cannot be accessed from the internet by address 95.101.102.104<\/span><\/b>:80<\/span><\/b>.<\/p>\n

\"\"<\/a>\"\"<\/a><\/p>\n

All in all, to provide access to your TrueConf Server instance from the internet, you should do the following things:<\/p>\n