{"id":33493,"date":"2024-12-25T13:30:59","date_gmt":"2024-12-25T10:30:59","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=33493"},"modified":"2024-12-25T13:57:23","modified_gmt":"2024-12-25T10:57:23","slug":"how-to-reduce-cpu-load-when-using-trueconf","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/how-to-reduce-cpu-load-when-using-trueconf","title":{"rendered":"How to reduce CPU load when using TrueConf"},"content":{"rendered":"

\nSome issues related to high CPU load may occasionally occur when using TrueConf client applications. This article will explain some of the reasons why your PC may act in this way and offer several recommendations for addressing this problem.\n<\/p>\n

System requirements<\/h2>\n

\nAt first, you need to check if your PC meets the recommended system requirements<\/a> for the TrueConf application. The application load on the CPU is mainly determined by the type of the conference you are participating in and the quality of outgoing and incoming video streams. Please check specific examples of system requirements for calls and conferences<\/a>.\n<\/p>\n

CPU resource usage<\/h2>\n

\nSuch problems may also be caused by other applications using PC resources. If you are using Windows<\/b>, open the task manager by pressing the shortcut Ctrl + Shift + Esc<\/b>. Check the CPU load in the corresponding column.\n<\/p>\n

\"\"<\/a><\/p>\n

\nOn Linux you need to run the following command in the terminal:<\/p>\n

top<\/pre>\n
Next, check the system load.\n<\/p>\n
\"\"<\/a><\/p>\n
\n
Please note that on Linux<\/b> and macOS<\/b>, the load can exceed 100% because it is displayed across all threads of your CPU. For example, if you have 8 threads, the maximum load will be 800%.<\/p>\n<\/div>\n
\nOn macOS<\/b>, use the Activity Monitor<\/b> application.\n<\/p>\n
\"\"<\/a><\/p>\n
\nIf one of the programs is using a significant amount of CPU resources, leading to 100% load, close it to make sure that TrueConf works correctly.\n<\/p>\n
Add TrueConf to exceptions of antivirus and DLP software <\/h2>\n
\nIf you installed antivirus software (e.g., Kaspersky) or DLP (e.g., Infowatch) on your system, add the TrueConf application directories to the exceptions. By default, these directories are located at:\n<\/p>\n
\nOn Windows<\/b>:\n<\/p>\n