{"id":30738,"date":"2024-07-31T15:50:27","date_gmt":"2024-07-31T12:50:27","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=30738"},"modified":"2025-07-31T18:30:52","modified_gmt":"2025-07-31T15:30:52","slug":"resolving-issues-with-the-new-nvidia-driver","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/news\/resolving-issues-with-the-new-nvidia-driver","title":{"rendered":"Resolving Issues with the New NVIDIA Graphics Card Driver Version"},"content":{"rendered":"<p>Windows users who installed the NVIDIA graphics card driver version <code>560.70-desktop-win10-win11-64bit-international-nsd-dch-whql<\/code> may have encountered some issues. For example, the TrueConf client application and the TrueConf Room software terminal might fail to start or crash unexpectedly.<\/p>\n<p><!--more--><\/p>\n<div class=\"marked_note marked_note--warning\">\nPlease note that this issue can occur not only with the Windows client and Room applications, but also with applications running on Linux-based OS.\n<\/div>\n<h2>Issue Fixed in TrueConf 8.4.2 for Windows<\/h2>\n<p>This issue has been fully fixed in the TrueConf 8.4.2:<\/p>\n<p style=\"text-align: center;\">\n<a class=\"btn-large green darken-1 waves-effect white_text span fs-fs18\" style=\"width: 320px\" href=\"https:\/\/trueconf.com\/download\/trueconf_client_x64.exe\" target=\"_blank\" rel=\"noopener\">Download (for Windows 64-bit)<\/a>\n<\/p>\n<p style=\"text-align: center;\">\n<a class=\"btn-large green darken-1 waves-effect white_text span fs-fs18\" style=\"width: 320px\" href=\"https:\/\/trueconf.com\/download\/client\/windows\/trueconf_client_x86.exe?v=8.5.0.3164\" target=\"_blank\" rel=\"noopener\">Download (for Windows 32-bit)<\/a>\n<\/p>\n<p>To resolve this issue on TrueConf Room, just install the release version (4.3.2+) from <a href=\"https:\/\/trueconf.com\/products\/room.html\" target=\"_blank\" rel=\"noopener\">the page of this solution<\/a>.\n<\/p>\n<p>If you encounter any other issues, you can always notify us by submitting a ticket to the <a href=\"https:\/\/trueconf.com\/support.html\" target=\"_blank\" rel=\"noopener\">technical support service<\/a>. Please include the version of the OS and application you are using and attach logs. You can find instructions on how to collect the necessary logs <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/which-logs-are-required-to-submit-a-ticket-to-the-technical-support-department.html\" target=\"_blank\" rel=\"noopener\">in our knowledge base article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows users who installed the NVIDIA graphics card driver version 560.70-desktop-win10-win11-64bit-international-nsd-dch-whql may have encountered some issues. For example, the TrueConf client application and the TrueConf Room software terminal might fail to start or crash unexpectedly.<\/p>\n","protected":false},"author":70,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[104],"tags":[231],"class_list":["post-30738","post","type-post","status-publish","format-standard","hentry","category-news","tag-troubleshooting","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/30738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/70"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=30738"}],"version-history":[{"count":9,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/30738\/revisions"}],"predecessor-version":[{"id":37000,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/30738\/revisions\/37000"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=30738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=30738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=30738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}