{"id":28797,"date":"2023-03-04T18:00:21","date_gmt":"2023-03-04T15:00:21","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=28797"},"modified":"2026-04-17T12:32:41","modified_gmt":"2026-04-17T09:32:41","slug":"telehealth","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/reviews-comparisons\/telehealth","title":{"rendered":"Telehealth Software: How Video Conferencing Enables Modern Telemedicine"},"content":{"rendered":"<div style=\"display:inline-flex;align-items:center;gap:6px;padding:5px 12px;background:#E6F1FB;border-radius:20px;font-size:13px;color:#0C447C;white-space:nowrap;line-height:1;font-family:sans-serif;\">\n  <span style=\"width:6px;height:6px;border-radius:50%;background:#378ADD;flex-shrink:0;display:block;\"><\/span><br \/>\n  <span>Updated <strong style=\"font-weight:500;\">April 2026<\/strong><\/span>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<p><img decoding=\"async\" class=\"size-medium wp-image-28800 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2024\/04\/telehealth.svg\" alt=\"what is telehealth\" width=\"1200\" height=\"427\" loading=\"lazy\" title=\"\"><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Telehealth is no longer an emergency workaround. It has become a core pillar of modern healthcare delivery. This guide covers what telehealth software is, how it works, which technologies power it, and how to choose the right platform for your organization, with a focus on security, compliance, and long-term scalability.<\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Key Takeaways<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">What you need to know<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Detail<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Market size<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">AI-driven telehealth is projected to grow from $5.6 billion to $32+ billion by 2034 (CAGR 24%)<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Adoption rate<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Over 54% of Americans have experienced a telehealth visit; 87% of physicians expect further growth<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Top selection criteria<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">HIPAA\/GDPR compliance, EHR integration, video reliability, on-premise vs. cloud deployment<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Biggest compliance risk<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Using consumer video tools without a signed Business Associate Agreement (BAA)<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>On-premise advantage<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Self-hosted platforms like TrueConf Server keep patient data entirely within your network<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>AI impact<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">78% of physicians believe AI will reduce documentation burden; platforms with built-in AI scribing are gaining fast<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>RPM growth<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Remote Patient Monitoring market expected to reach $25.77 billion by 2030 (CAGR 12.5%)<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Quick decision matrix:<\/b><\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Solo practitioner or small clinic with basic needs: browser-based tools like Doxy.me<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Mid-size practice needing EHR integration: SimplePractice, Jane, or eVisit<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Regulated enterprise, government, or hospital requiring full data control: TrueConf Server (on-premise)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Telehealth startup building a custom branded platform: TrueConf API<\/li>\n<\/ul>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Unique insight #1<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Most telehealth compliance guides focus on HIPAA feature checklists. But there is a more fundamental distinction: platforms that sign a BAA still process PHI on their own cloud infrastructure, creating shared-custody risk.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">With a fully on-premise deployment like TrueConf Server, patient data never leaves your network at all. This eliminates the grey area of BAA interpretation entirely, which is especially relevant for EU healthcare organizations under GDPR or government-sector healthcare providers with strict data sovereignty mandates.<\/p>\n<\/div>\n<p><!--more--><br \/>\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/62PiRerr8S0?si=hFulSGTAMrY-0-aZ\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">What is Telehealth?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Providing <a href=\"https:\/\/www.purdueglobal.edu\/blog\/nursing\/25-nursing-scholarships\/\" target=\"_blank\" rel=\"noopener\">health care services<\/a> remotely using telecommunication is called telehealth. There are two primary cases involved:<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Virtual Visits<\/b>: This refers to consultations between doctors and patients using video conferences or <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/secure-healthcare-messaging.html\" target=\"_blank\" rel=\"noopener\">secure messaging<\/a> and tracking health status. These innovative approaches have become increasingly popular, ensuring timely healthcare delivery.<\/p>\n<style>\n\t.accent-card {<br \/>\t    \/*background: url(\/images\/common\/backgrounds\/blue-semi-transparent-rounded-squares-1138-x-510.svg) 50% 50% \/ cover no-repeat;*\/<br \/>\t    border-radius: 12px;<br \/>\t\tpadding: 40px 28px;<br \/>\t}<br \/>\t@media screen and (max-width: 576px) {<br \/>\t\t.accent-card {<br \/>\t\t\tpadding: 24px;<br \/>\t\t}<br \/>\t}<br \/><\/style>\n<div style=\"background: #00B3CD; border-radius: 12px; padding: 24px;\">\n<h2 class=\"h4--main h4--thick white-text center-text ui-mb-xs-3\">TrueConf for Telemedicine<\/h2>\n<p class=\"primary-smallest-text white-text center-text ui-mb-sm-3\">TrueConf offers high-quality communication experience and protects sensitive health data. Enjoy reliable video conferencing and keep your patients safe with TrueConf.<\/p>\n<div class=\"button-group-container button-group-container--center\"><a class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate default-button__download-icon default-button--left-icon white-icon\" role=\"link\" href=\"https:\/\/trueconf.com\/downloads\/trueconf-server\/en\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n<span class=\"default-button__text white-text\">Dowload Now!<\/span><br \/>\n<\/a><a class=\"primary-smallest-text to-page to-page--rarr white-icon white-text\" role=\"link\" href=\"https:\/\/trueconf.com\/telemedicine.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Learn more<\/a><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Patient Portals and Health Apps<\/b>: Patient portals function as secure online platforms where patients access their medical records, appointment scheduling, prescription requests, and communication with doctors. An example is medication management apps which help manage medications effectively by providing features such as reminders, and dosage tracking.<\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">The Main Benefits of Telehealth<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Telehealth, with its <a href=\"https:\/\/profiletree.com\/marketing-automation-for-patient-engagement\/\" target=\"_blank\" rel=\"noopener\">innovative use of technology<\/a>, brings forth a multitude of benefits to patients, healthcare providers, and healthcare systems:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\"><b>Healthcare Access<\/b>: It eliminates geographic barriers, allowing patients to communicate with doctors from their homes. This increases accessibility, ensuring quality health care regardless of location.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><b>Decreased Appointment Waiting Times<\/b>: Telemedicine addresses the issue of long appointment waits by facilitating efficient scheduling of virtual appointments. Patients benefit from shorter wait times as they avoid transportation and waiting room delays.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><b>Cost-Efficiency<\/b>: Patients reduce expenses on travel, while health providers can optimize resource allocation and minimize administrative expenses.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\" wp-image-28802 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2024\/03\/telehealth-statistics.svg\" alt=\"telehealth statistics\" width=\"798\" height=\"479\" loading=\"lazy\" title=\"\"><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Get to know more about <a href=\"https:\/\/www.medicoreach.com\/telehealth-industry-statistics\/\" target=\"_blank\" rel=\"noopener\">telehealth Industry statistics<\/a> for healthcare businesses.<\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">What Is Telehealth Software?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Telehealth software is a digital platform that enables healthcare providers to deliver clinical care, patient education, and administrative workflows remotely through telecommunications technology. The term covers a broad spectrum: from simple video call tools to fully integrated platforms combining EHR access, scheduling, billing, remote patient monitoring, and AI-assisted documentation.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Telehealth is the wider category. Telemedicine refers specifically to the delivery of remote clinical care. In practice, the terms are often used interchangeably.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Two primary care models<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Synchronous (real-time):<\/b> Video or audio consultations between provider and patient at the same time. This mirrors a traditional in-person visit and is the most common form of telehealth.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Asynchronous (store-and-forward):<\/b> Patients submit health data, photos, or questionnaires that providers review and respond to at a later time. Common in dermatology, radiology, and mental health check-ins.<\/p>\n<div style=\"background: linear-gradient(135deg, #E0F7FA 0%, #F2FCFD 100%); border: 1px solid #B2EBF2; border-radius: 16px; padding: 18px 12px 16px; margin: 32px 0; box-sizing: border-box;\">\n<div style=\"display: flex; flex-wrap: nowrap; gap: 8px;\">\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-1-1x.png\" alt=\"Meetings with 1,500 users\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Connect with Patients<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Provide patients with secure, high-quality video consultations, instant messaging with their physician, and browser-based access from any device.<\/p>\n<\/p><\/div>\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-2-1x.png\" alt=\"Team messaging\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Time-Saving Video Visits<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Save doctors\u2019 time with reliable video meetings and smart tools for simple, efficient remote consultations.<\/p>\n<\/p><\/div>\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-3-1x.png\" alt=\"Collaboration Tools &amp; AI\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Secure Team Collaboration<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Empower care teams to collaborate in real time while maintaining complete control over sensitive medical data.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 12px; background: #00B3CD; border-radius: 12px; padding: 12px 16px;\">\n<h5 class=\"primary-small-text white-text\">TrueConf for Healthcare <\/h2>\n<p>    <a href=\"https:\/\/trueconf.com\/telemedicine.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate default-button__forward-icon default-button--right-icon white-icon\"><br \/>\n        <span class=\"default-button__text white-text\">Try TrueConf<\/span><br \/>\n    <\/a>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Core Technologies Behind Telehealth<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Video Conferencing Infrastructure<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">The foundation of any telehealth platform is its video engine. Modern platforms use WebRTC for browser-based access, which enables patients to join a consultation without installing software. Enterprise-grade solutions like TrueConf also support H.323 and SIP protocols, allowing integration with existing legacy endpoints in hospital environments.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Key performance benchmark:<\/b> sub-300ms end-to-end latency is required for natural clinical interaction. Platforms built on WebRTC and optimized server infrastructure consistently achieve 80-250ms under enterprise load.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server can host video conferences for up to 1,500 participants and operates fully inside a closed network without internet connectivity, which is critical for air-gapped hospital environments.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Security and Encryption<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Security in telehealth is not a feature, it is the baseline. Any platform used for protected health information (PHI) must meet three safeguard categories under HIPAA:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Technical: End-to-end encryption, access controls, audit logs<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Administrative: Staff training policies, BAA agreements, data governance<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Physical: Device protection, facility access controls<\/li>\n<\/ul>\n<p class=\"primary-medium-text ui-mb-sm-1\">Current protocol standards include DTLS 1.3 and SFrame end-to-end encryption, which prevent media decryption even on intermediary servers. TrueConf uses AES-256 encryption and supports SCIM provisioning, LAN\/VPN-only operation, and role-based access controls meeting both HIPAA and GDPR requirements.<\/p>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Critical compliance reminder<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Software features alone do not guarantee regulatory compliance. Compliance depends on how the platform is configured, how user access is managed, and how staff are trained.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">It is a shared responsibility between vendor and provider.<\/p>\n<\/div>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Patient Portals and Health Apps<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Patient portals function as secure gateways where patients access their medical records, schedule appointments, request prescriptions, and communicate with care teams. They are increasingly integrated directly into telehealth platforms rather than existing as separate products.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf API enables this integration: healthcare organizations can embed video conferencing directly into existing EHR systems, patient portals, and custom telehealth apps. The ClinicTracker integration is a real-world example: patients log into their existing portal and launch a video session with a clinician in two clicks, with no additional software installation required.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Remote Patient Monitoring (RPM)<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">RPM connects wearable devices (smartwatches, glucometers, ECG monitors, blood pressure cuffs) to clinical platforms, allowing providers to track patient vitals between visits. AI-powered RPM systems analyze time-series data to detect anomalies and alert clinicians before conditions worsen.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Clinical impact is measurable: advanced RPM deployments have demonstrated a 20% reduction in emergency room visits for high-risk patient groups. AI-driven EHR integration has achieved up to a 40% reduction in manual data entry in some health systems.<\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Telehealth Platform Comparison<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Platform<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Best For<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Deployment<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">HIPAA<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">EHR Integration<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Key Differentiator<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>TrueConf Server<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Regulated enterprises, hospitals, government<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">On-premise \/ hybrid<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Via API<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Full data sovereignty, up to 1,500 participants, no internet required<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Doxy.me<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Solo practitioners, therapists<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limited<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Free tier, no software install, virtual waiting room<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>SimplePractice<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mental health, behavioral practices<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Native<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">HITRUST certified, intuitive UX<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>eVisit<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hospitals, large clinics<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">EMR integrations, scheduling, billing, discharge follow-up<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Amwell<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Large health systems<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ hybrid<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes (Epic, Cerner)<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">240+ language support, 2,000+ hospital partnerships<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Teladoc<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Enterprise virtual care networks<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Requires integration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Consumer-facing network + provider tools<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>TheraNest<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Behavioral health organizations<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limited<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Client portals, group therapy, nonprofit pricing<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>VSee<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Multi-provider workflows<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ on-premise<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Yes<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">PTZ camera control, stethoscope audio mode, white-label<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"grid-layout\">\n<div class=\"grid-layout__col-2\">\n<div class=\"grid-layout__item grid-layout__item--md grid-layout__item--color\">\n<p class=\"primary-medium-text ui-mb-sm-1\" style=\"text-align: center;\"><b>Try TrueConf Server Free!<\/b><\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>1,000 online users<\/b> with the ability to chat and make one-on-one video calls.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>10 PRO users<\/b> with the ability to participate in group video conferences.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>One SIP\/H.323\/RTSP connection<\/b> for interoperability with corporate PBX and SIP\/H.323 endpoints.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>One guest connection<\/b> to invite a non-authenticated user via link to your meetings.<\/li>\n<\/ul>\n<p><a class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate white-text\" role=\"link\" href=\"https:\/\/trueconf.com\/products\/tcsf\/trueconf-server-free.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n<span class=\"default-button__text\">Learn more<\/span><br \/>\n<\/a><\/p>\n<\/div>\n<div class=\"grid-layout__item\"><img decoding=\"async\" title=\"Content Sharing in High Quality\" src=\"https:\/\/trueconf.com\/images\/products\/server-free\/feature\/--static-right\/__slide\/en\/features--static-right__slide--media.png\" alt=\"Content Sharing in High Quality\" \/ loading=\"lazy\"><\/div>\n<\/div>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">What to Look For When Choosing Telehealth Software<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Non-negotiable baseline requirements<\/h3>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\"><b>Signed Business Associate Agreement:<\/b> Without this, using the platform for PHI is a HIPAA violation regardless of what features it advertises.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><b>End-to-end encryption:<\/b> Verify that encryption applies to the media stream itself, not only data at rest.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><b>Mobile support:<\/b> Both providers and patients expect iOS and Android compatibility.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\"><b>No-install patient access:<\/b> Every additional step in the patient&#8217;s joining process increases drop-off risk.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Deployment model: cloud vs. on-premise<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Cloud-based platforms:<\/b> are faster to deploy and require no internal IT infrastructure. They are well-suited to small and mid-size practices.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>On-premise platforms:<\/b> give organizations complete control over where data is stored and processed. This matters for:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Government and military healthcare organizations with data sovereignty rules<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">EU-based providers subject to GDPR and national health data laws<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Hospital systems with existing private network infrastructure<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Organizations that have experienced data breaches and want to eliminate third-party custody of PHI<\/li>\n<\/ul>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server is the primary on-premise option in this category, operating fully within a private LAN or VPN with no external data routing.<\/p>\n<\/ul>\n<div class=\"grid-layout\">\n<div class=\"grid-layout__col-2\">\n<div class=\"grid-layout__item grid-layout__item--md grid-layout__item--color\">\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3\">The Department of Health of Ho Chi Minh City|Case Study<\/h3>\n<p class=\"primary-small-text\">\n             TrueConf video collaboration solution connected more than 100 hospitals in Ho Chi Minh and allowed converting quarterly medical examination and treatment briefings between the Department of Health and hospitals into online mode. 660 employees of the City Oncology Hospital can now collaborate with one another without any barriers, increasing both speed and efficiency of communications.\n           <\/p>\n<p>           <a href=\"https:\/\/trueconf.com\/blog\/success-stories\/the-department-of-health-of-ho-chi-minh-city\" width=\"456\" height=\"567\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate white-text\" target=\"_blank\" rel=\"noopener\"><br \/>\n               <span class=\"default-button__text\">Success story<\/span><br \/>\n           <\/a>\n       <\/div>\n<div class=\"grid-layout__item\">\n           <img decoding=\"async\" src=\"https:\/\/vietnamtravel.com\/images\/2020\/12\/Hospital-for-Tropical-Diseases.jpg\" alt=\"Karnataka Bank|Case Study\" title=\"ClinicTracker Success story\" loading=\"lazy\">\n       <\/div>\n<\/p><\/div>\n<\/div>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Integration depth<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Modern telehealth should connect to your existing systems, not run parallel to them. Prioritize platforms that offer:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Native EHR integrations (Epic, Cerner, Athena, ClinicTracker)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Open API for custom integrations<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Scheduling and billing workflow connectivity<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">SSO and directory sync (LDAP\/SCIM)<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Scalability<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">A platform that works for 10 providers should also work for 500. Evaluate concurrent connection limits, server architecture, and the vendor&#8217;s track record at enterprise scale before signing a multi-year contract.<\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How TrueConf Enables Telehealth<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf has been delivering communication infrastructure for healthcare organizations for over 20 years. Its approach differs from purpose-built telemedicine apps: rather than offering a standalone clinic product, TrueConf provides the secure video infrastructure that other telehealth systems are built on or integrated with.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf Server runs entirely on the organization&#8217;s own hardware or private cloud. It requires no internet connection, supports up to 1,500 concurrent participants, and provides full administrator control over encryption keys, user permissions, session recordings, and audit logs.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf API allows developers to embed HIPAA-compliant video sessions directly into any existing telehealth app, EHR portal, or patient-facing interface. The ClinicTracker partnership demonstrated this: a full browser-based video consultation workflow was built using TrueConf API, enabling patients to start sessions without any downloads or logins beyond their existing portal credentials.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Cross-platform compatibility means providers and patients connect from Windows, macOS, Linux, iOS, Android, and browsers, without requiring specific hardware. TrueConf also supports H.323\/SIP endpoints, making it compatible with legacy conference room systems already in hospitals.<\/p>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Unique insight #2<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Browser-based access sounds universally better for patients, but enterprise healthcare organizations frequently report the opposite experience in practice. Hospital IT environments with strict proxy configurations, firewall rules, and managed browsers often break WebRTC-based tools unpredictably.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf&#8217;s native desktop clients for Windows, macOS, and Linux provide a more stable connection in controlled clinical environments, while still supporting browser-based access for patients on personal devices. The two modes complement rather than compete with each other.<\/p>\n<\/div>\n<style>\n\t.accent-card {\n\t    \/*background: url(\/images\/common\/backgrounds\/blue-semi-transparent-rounded-squares-1138-x-510.svg) 50% 50% \/ cover no-repeat;*\/\n\t    border-radius: 12px;\n\t\tpadding: 40px 28px;\n\t}\n\t@media screen and (max-width: 576px) {\n\t\t.accent-card {\n\t\t\tpadding: 24px;\n\t\t}\n\t}\n<\/style>\n<div style=\"background: #00B3CD; border-radius: 12px; padding: 24px;\">\n<h2 class=\"h4--main h4--thick white-text center-text ui-mb-xs-3\">Self-Hosted Team Messenger with Video Conferencing<\/h2>\n<p class=\"primary-smallest-text white-text center-text ui-mb-sm-3\">\n        A cutting-edge team collaboration server with personal and group chats, UltraHD video conferences, and advanced AI-powered features \u2014 <b>free for up to 1,000 users<\/b>!\n    <\/p>\n<div class=\"button-group-container button-group-container--center\">\n        <a href=\"https:\/\/trueconf.com\/downloads\/trueconf-server\/en\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate default-button__download-icon default-button--left-icon white-icon\"><br \/>\n            <span class=\"default-button__text white-text\">Dowload Now!<\/span><br \/>\n        <\/a><\/p>\n<p>        <a href=\"https:\/\/trueconf.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"primary-smallest-text to-page to-page--rarr white-icon white-text\">Learn more<\/a>\n    <\/div>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Current Trends Reshaping Telehealth<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">AI-powered clinical documentation<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Clinician burnout driven by documentation is one of the most cited problems in modern healthcare. AI ambient scribing, which transcribes and structures clinical notes from a conversation in real time, is now embedded in several telehealth platforms.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Organizations implementing AI transcription see up to 52% faster post-visit action completion compared to manual workflows. The next step is AI-assisted triage that routes patients to the right care pathway before the visit begins.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">AI-integrated remote patient monitoring<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Wearable devices now generate continuous biometric streams. AI systems analyze these streams to detect patterns associated with cardiac events, hyperglycemic episodes, and deteriorating respiratory function before they become emergencies.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">The AI in RPM market is projected to grow nearly fourfold by 2027. Platforms that integrate RPM data directly into the telehealth consultation view give providers richer clinical context without adding to their administrative workload.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Hospital-at-Home and virtual wards<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Hospital-at-Home models use telehealth, RPM, and AI-powered clinical alerts to provide acute-level care in a patient&#8217;s own home. Early results show reduced readmission rates and comparable clinical outcomes to inpatient care for appropriate patient cohorts, at significantly lower cost.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">This model is expanding from pilot programs into mainstream healthcare operations.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Data sovereignty and regulatory tightening<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Healthcare data regulations are becoming more stringent across all major markets simultaneously. In the EU, GDPR enforcement has increased significantly. In the US, the HHS has expanded its guidance on PHI in cloud environments. In Asia-Pacific, new national digital health frameworks are emerging.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">This regulatory pressure is accelerating adoption of on-premise and hybrid telehealth infrastructure among organizations that previously relied entirely on cloud platforms.<\/p>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Unique insight #3<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Most telehealth platform reviews evaluate features at a single point in time. But the real long-term cost driver is vendor lock-in.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Platforms that store all patient data, session recordings, and configuration in proprietary cloud environments make migration extremely expensive. On-premise solutions like TrueConf Server keep all data within the organization&#8217;s own storage, which means the organization can switch video infrastructure without losing historical records, audit logs, or EHR-linked session data.<\/p>\n<\/div>\n<section id=\"faq\">\n<h2 class=\"h3--main h3--thick black-text ui-mb-md-1\">FAQ<\/h2>\n<div class=\"faq__container ui-mb-md-1\">\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What is telehealth software and how does it differ from a regular video call tool?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Telehealth software is a communication platform specifically built or configured for clinical care, including HIPAA compliance, signed Business Associate Agreements, role-based access controls, and EHR integration. Consumer video tools like FaceTime or standard Zoom are not HIPAA-compliant by default and lack the access governance required for protected health information. TrueConf provides a dedicated healthcare-grade infrastructure that meets these requirements natively.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Does my telehealth platform need to be HIPAA-compliant even if I am based outside the US?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">If you treat US patients or work with US-based insurance systems, HIPAA applies. Outside the US, equivalent frameworks apply: GDPR in Europe, PIPEDA in Canada, and various national health data laws elsewhere. TrueConf Server is designed to meet the requirements of multiple regulatory frameworks simultaneously, including GDPR and HIPAA, making it suitable for international healthcare organizations.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What is the difference between cloud-based and on-premise telehealth?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Cloud telehealth stores and processes data on the vendor&#8217;s servers. On-premise telehealth runs on the organization&#8217;s own hardware, keeping all data inside the organization&#8217;s network. TrueConf Server is an on-premise solution that can also be deployed in a private cloud, giving healthcare organizations full data sovereignty without depending on a third-party cloud provider.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Can TrueConf be embedded into an existing telehealth or EHR platform?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Yes. TrueConf API allows developers to integrate HIPAA-compliant video conferencing directly into any existing patient portal, EHR system, or custom telehealth application. The ClinicTracker integration is a documented example: browser-based video consultations were built into an existing mental health EHR using TrueConf API, requiring no software installation from patients.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">How many participants can join a TrueConf telehealth session?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">TrueConf Server supports up to 1,500 participants in a single conference. For standard one-on-one consultations or small group sessions, this capacity far exceeds typical clinical needs. For larger use cases such as multi-disciplinary team meetings, specialist referral rounds, or medical education sessions, the capacity provides significant headroom.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What devices do patients need to use TrueConf for a telehealth appointment?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Patients can join from any device with a supported browser (Chrome, Firefox, Safari, Edge) without installing additional software. TrueConf also provides native apps for Windows, macOS, Linux, iOS, and Android. This flexibility accommodates both technically comfortable patients on personal devices and institutional users in managed IT environments.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Is there a free version of TrueConf for healthcare organizations?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Yes. TrueConf Server Free supports up to 12 simultaneous users with full on-premise deployment. This tier is suitable for small practices, pilot programs, or organizations evaluating TrueConf&#8217;s infrastructure before scaling up. Discounted licensing is available for healthcare, educational, and nonprofit organizations.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><\/script><\/p>\n<div class=\"divider\"><\/div>\n<div class=\"accent-note accent-note--special ui-mb-sm-1\">\n<p class=\"primary-medium-text\"><strong><i>About the Author<\/i><\/strong><br \/>\n<i>Nikita Dymenko is a technology writer and business development professional with more than six years of experience in the unified communications industry. Drawing on his background in product management, strategic growth, and business development at TrueConf, Nikita creates insightful articles and reviews about video conferencing platforms, collaboration tools, and enterprise messaging solutions.<\/i><\/p>\n<p><a class=\"primary-small-text to-page to-page--rarr cyan-icon\" role=\"link\" href=\"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><i>Connect with Nikita on LinkedIn<\/i><\/a><\/p>\n<\/div>\n<style>\n  .divider {\n    border-top: 10px solid #01b7cc;\n    margin: 16px 0;\n  }\n<\/style>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Person\",\n      \"@id\": \"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\",\n      \"name\": \"Nikita Dymenko\",\n      \"jobTitle\": \"Technology Writer, Business Development Manager\",\n      \"worksFor\": { \n        \"@type\": \"Organization\", \n        \"name\": \"TrueConf\", \n        \"url\": \"https:\/\/trueconf.com\" \n      },\n      \"url\": \"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\",\n      \"sameAs\": [\n        \"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\"\n      ],\n      \"description\": \"Nikita Dymenko is a technology writer and business development professional with more than six years of experience in the unified communications industry. Drawing on his background in product management, strategic growth, and business development at TrueConf, Nikita creates insightful articles and reviews about video conferencing platforms, collaboration tools, and enterprise messaging solutions.\"\n    }\n  ]\n}\n<\/script><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Telehealth is providing health care services remotely using telecommunication. It includes virtual visits (doctor\u2013patient consultations via video conferences or secure messaging) and the use of patient portals and health apps for accessing records, scheduling, prescription requests, and communication with doctors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the main benefits of telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Telehealth eliminates geographic barriers by enabling patients to communicate with doctors from home, helps decrease appointment waiting times through virtual scheduling, and improves cost-efficiency by reducing travel expenses and optimizing resource allocation while minimizing administrative expenses.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the most popular technologies used in telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Telehealth relies on multiple technologies, including video conferencing platforms, remote monitoring devices, mobile health (mHealth) applications, artificial intelligence (AI) and machine learning, and direct patient-to-oncall provider communication.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why are video conferencing platforms important in telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Video conferencing platforms simplify real-time communication between doctors and patients, enabling virtual appointments, consultations, and follow-ups without the need for in-person visits. For healthcare providers, HIPAA compliance is essential to protect sensitive patient data during video sessions; platforms that meet HIPAA standards offer secure encryption, access controls, and audit logs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are remote monitoring devices in telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Remote monitoring devices transmit data collected from patients (such as symptoms and medication adherence) and support remote diagnosis. Examples include smartwatches, blood pressure monitors, glucometers, and electrocardiogram monitors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are mobile health (mHealth) applications used for in telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Mobile health (mHealth) applications can provide tracking tools (for example, fitness trackers), medication reminders, and educational resources that help individuals take control of their wellness.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are AI and machine learning used in telehealth?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"AI and machine learning in telehealth can include image recognition for radiology and pathology, natural language processing for speech-to-text transcription, predictive analytics for risk stratification, and virtual assistants for administrative tasks.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is direct patient-to-oncall provider communication?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Direct patient-to-oncall provider communication enables patients and caregivers to reach on-call care teams through a single dedicated phone number. It provides timely access to physicians, helps improve care delivery, supports rapid issue identification and response, and can reduce unnecessary hospital readmissions while enhancing continuity of care.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the difference between telehealth and telemedicine?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Telehealth is broader and includes health monitoring, administrative meetings, and remote educational opportunities for doctors (such as online health education classes and virtual training), as well as telemedicine consultations. Telemedicine focuses on providing clinical services to patients remotely, often via live interactions between patients and doctors, remote monitoring of patient health data, and transmission of medical images and records for diagnosis and treatment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the future of telehealth described in the article?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The article says telehealth is rapidly transforming due to AI and machine learning, improving diagnostic accuracy with algorithms that predict disease progression and determine treatment interventions based on unique patient data. It also highlights deeper integration into healthcare structures via connected EHRs and interoperable secure messaging, supporting coordinated multidisciplinary care across settings and specialties.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What does the article say about TrueConf for telemedicine?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The article states that TrueConf offers a high-quality communication experience and protects sensitive health data, providing reliable video conferencing intended to help keep patients safe.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updated April 2026 Telehealth is no longer an emergency workaround. It has become a core pillar of modern healthcare delivery. This guide covers what telehealth software is, how it works, which technologies power it, and how to choose the right platform for your organization, with a focus on security, compliance, and long-term scalability. Key Takeaways [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":36750,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[391,387],"class_list":["post-28797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews-comparisons","tag-healthcare","tag-video-conferencing","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/28797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=28797"}],"version-history":[{"count":54,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/28797\/revisions"}],"predecessor-version":[{"id":44770,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/28797\/revisions\/44770"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media\/36750"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=28797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=28797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=28797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}