{"id":19114,"date":"2021-11-23T16:13:33","date_gmt":"2021-11-23T13:13:33","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=19114"},"modified":"2026-07-07T17:15:51","modified_gmt":"2026-07-07T14:15:51","slug":"15-best-hipaa-compliant-video-conferencing-tools","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/reviews-comparisons\/15-best-hipaa-compliant-video-conferencing-tools","title":{"rendered":"15 Best HIPAA-Compliant Video Conferencing Tools"},"content":{"rendered":"<div style=\"display:inline-flex;align-items:center;gap:6px;padding:5px 12px;background:#E6F1FB;border-radius:20px;font-size:13px;color:#0C447C;white-space:nowrap;line-height:1;font-family:sans-serif;\">\n  <span style=\"width:6px;height:6px;border-radius:50%;background:#378ADD;flex-shrink:0;display:block;\"><\/span><br \/>\n  <span>Updated <strong style=\"font-weight:500;\">July 2026<\/strong><\/span>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<p class=\"primary-medium-text ui-mb-sm-1\">HIPAA-compliant video conferencing tools are designed for healthcare organizations that need to provide remote consultations, internal medical briefings, patient follow-ups, telemedicine workflows, and secure collaboration while protecting protected health information, or PHI. A video conferencing product is not automatically HIPAA compliant just because it has encryption. Healthcare providers also need access control, secure data handling, auditability, privacy safeguards, and, when applicable, a Business Associate Agreement.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">For hospitals, clinics, private practices, behavioral health providers, and healthcare networks, the best choice depends on the care model. Some tools are built mainly for patient visits and online scheduling. Others focus on practice management. TrueConf is a strong option for healthcare organizations that need private deployment, offline operation, on-premises control, medical equipment integration, and secure video collaboration inside a hospital or clinical network.<\/p>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Key question<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Short answer<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>What is HIPAA-compliant video conferencing?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">A secure communication system that helps healthcare providers protect PHI during video, audio, chat, and file exchange.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>What should buyers check first?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Encryption, access control, BAA availability, data storage model, user authentication, and administrative control.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Is encryption alone enough?<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">No. HIPAA compliance also depends on policies, configuration, vendor obligations, staff workflows, and how PHI is stored and accessed.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Best option for on-premises healthcare communication<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">TrueConf, because it can be hosted on the healthcare provider\u2019s own infrastructure and can work without internet access.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Best option for browser-based therapy sessions<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Doxy.me, Thera-LINK, TheraNest, SimplePractice, and similar tools focused on virtual care workflows.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Best option for general cloud healthcare meetings<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Zoom for Healthcare, Webex for Healthcare, GoToMeeting, and similar platforms with healthcare-focused compliance options.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Most overlooked factor<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Where patient data is stored and who can access it after the call ends.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"background: linear-gradient(135deg, #E0F7FA 0%, #F2FCFD 100%); border: 1px solid #B2EBF2; border-radius: 16px; padding: 18px 12px 16px; margin: 32px 0; box-sizing: border-box;\">\n<div style=\"display: flex; flex-wrap: nowrap; gap: 8px;\">\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-1-1x.png\" alt=\"Meetings with 1,500 users\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Connect with Patients<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Provide patients with secure, high-quality video consultations, instant messaging with their physician, and browser-based access from any device.<\/p>\n<\/p><\/div>\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-2-1x.png\" alt=\"Team messaging\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Time-Saving Video Visits<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Save doctors\u2019 time with reliable video meetings and smart tools for simple, efficient remote consultations.<\/p>\n<\/p><\/div>\n<div style=\"flex: 0 0 calc((100% - 16px) \/ 3); min-width: 0; background: #FFFFFF; border-radius: 12px; padding: 12px; border: 1px solid #D9F3F7; box-sizing: border-box; min-height: 290px;\">\n      <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/telemedicina\/hints-slider\/en\/screenshot-3-1x.png\" alt=\"Collaboration Tools &amp; AI\" style=\"width: 100%; height: 110px; object-fit: cover; border-radius: 10px; margin-bottom: 10px; display: block;\" loading=\"lazy\" title=\"\"><\/p>\n<p style=\"margin: 0 0 7px 0; font-size: 13px; font-weight: 700; color: #111827; line-height: 1.3;\">Secure Team Collaboration<\/p>\n<p style=\"margin: 0; font-size: 12px; line-height: 1.45; color: #4B5563;\">Empower care teams to collaborate in real time while maintaining complete control over sensitive medical data.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Video Conferencing in Healthcare<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">As more and more people turn to digital tools to communicate remotely, whether it is keeping in touch with their loved ones, managing workflow, or communicating with customers, video conferencing is gaining more attention.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Healthcare is certainly not an exception. Many providers want to hold consultations online. This requires reliable video conferencing solutions that can integrate with audio and video devices, specialized medical equipment, electronic health workflows, and clinical communication systems while providing a high level of security and HIPAA compliance.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Digital health solutions were already on the rise before the worldwide outbreak of COVID-19, but the pandemic accelerated the need for solutions that allow providers to continue delivering medical care remotely and at a high level. Telehealth has moved from an emergency workaround to a normal part of patient care, internal hospital communication, and distributed healthcare operations.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">During the pandemic, some video conferencing software developed additional features for telemedicine, while other solutions were created specifically for the healthcare industry. However, to be used in medical environments, both categories should be evaluated against HIPAA compliance requirements and the healthcare provider\u2019s own risk management policies.<\/p>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Insight<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">HIPAA-compliant video conferencing is not one product category. Some tools are general meeting platforms adapted for healthcare, while others are full telemedicine systems with scheduling, intake forms, billing, and patient workflows. A third category, including TrueConf, focuses on secure on-premises communication where the healthcare organization keeps infrastructure and sensitive data under direct control.<\/p>\n<\/div>\n<div class=\"grid-layout\">\n<div class=\"grid-layout__col-2\">\n<div class=\"grid-layout__item grid-layout__item--md grid-layout__item--color\">\n<p class=\"primary-medium-text ui-mb-sm-1\" style=\"text-align: center;\"><b>Try TrueConf Server Free!<\/b><\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>1,000 online users<\/b> with the ability to chat and make one-on-one video calls.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>10 PRO users<\/b> with the ability to participate in group video conferences.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>One SIP\/H.323\/RTSP connection<\/b> for interoperability with corporate PBX and SIP\/H.323 endpoints.<\/li>\n<li class=\"primary-smallest-text ui-mb-xs-1\"><b>One guest connection<\/b> to invite a non-authenticated user via link to your meetings.<\/li>\n<\/ul>\n<p><a class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate white-text\" role=\"link\" href=\"https:\/\/trueconf.com\/products\/tcsf\/trueconf-server-free.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n<span class=\"default-button__text\">Learn more<\/span><br \/>\n<\/a><\/p>\n<\/div>\n<div class=\"grid-layout__item\"><img decoding=\"async\" title=\"Content Sharing in High Quality\" src=\"https:\/\/trueconf.com\/images\/products\/server-free\/feature\/--static-right\/__slide\/en\/features--static-right__slide--media.png\" alt=\"Content Sharing in High Quality\" \/ loading=\"lazy\"><\/div>\n<\/div>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">What is HIPAA-Compliant Video Conferencing?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">In short, HIPAA compliance means meeting strict security and privacy standards for software used to store, process, or transmit data related to patients\u2019 personal health information. This applies to protected health information transmitted via video, audio, text chat, shared files, screen sharing, recordings, forms, and consultation notes.<\/p>\n<div class=\"grid-layout\">\n<div class=\"grid-layout__col-2\">\n<div class=\"grid-layout__item grid-layout__item--md grid-layout__item--color\">\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\"><b>UltraHD Video Conferences<\/b><\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Create conferences on the fly gathering up to 2,000 participants in a meeting. Enjoy realistic communications with cutting-edge AI algorithms. Take an active part in online meetings without being distracted by taking notes! Record video conferences and share recordings with colleagues.<\/p>\n<p>            <a href=\"https:\/\/trueconf.com\/features\/modes\/multipoint.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate white-text\"><br \/>\n                <span class=\"default-button__text\">Learn more<\/span><br \/>\n            <\/a>\n        <\/div>\n<div class=\"grid-layout__item\">\n            <img decoding=\"async\" src=\"https:\/\/trueconf.com\/images\/index-page\/product-features\/--layout\/en\/a-lot-of-participants.png\" alt=\"UltraHD Video Conferences\" title=\"UltraHD Video Conferences\" loading=\"lazy\">\n        <\/div>\n<\/p><\/div>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">These security and privacy rules are important because patient data and medical records are highly sensitive. If this information is exposed, it can be used for identity theft, fraud, discrimination, reputational harm, or other serious damage. HIPAA-related requirements are intended to protect patient-doctor communication and reduce the risk of civil, regulatory, and criminal consequences for mishandling health information.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">HIPAA-compliant video conferencing usually includes several layers of protection:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">encrypted video, audio, chat, and file transfer;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">user authentication and access control;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">meeting passwords, waiting rooms, or controlled admission;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">secure storage and retention settings;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">administrative controls for user roles and permissions;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">policies for recordings and chat history;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">audit and monitoring capabilities;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Business Associate Agreement support when the vendor handles PHI;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">clear separation between authorized clinical users and external participants.<\/li>\n<\/ul>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">HIPAA requirement area<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">What it means for video conferencing<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Why it matters<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>PHI protection<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Video, audio, chat, files, and recordings must be protected from unauthorized access<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Medical conversations often contain sensitive patient data<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Access control<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Only authorized users should be able to start, join, record, or manage sessions<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Prevents unauthorized attendance and data exposure<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Encryption<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Media streams and stored data should be protected during transmission and storage<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Reduces the risk of interception or leakage<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>BAA support<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Vendors that handle PHI may need to sign a Business Associate Agreement<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Defines vendor obligations for protecting patient information<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Data storage control<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Organizations must understand where recordings, chats, and files are stored<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Data location affects risk, governance, and compliance<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Auditability<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Administrators should be able to monitor and investigate user activity<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Helps with incident response and internal governance<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><center><iframe loading=\"lazy\" width=\"952\" height=\"560\" src=\"https:\/\/www.youtube.com\/embed\/nsXVqRIp3kk?si=VXGpy9gNKIAdWIxG\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">The Best Practices for HIPAA-Compliant Video Conferencing<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">End-to-End Encryption<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">For video conferencing, the key factor is to provide assurance that third parties and intruders cannot access a video call or intercept the media streams.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">In end-to-end encryption, the data is encrypted on the sender\u2019s system or device, and only the intended recipient can decrypt it. As it travels to its destination, the message cannot be read or tampered with by an internet service provider, application service provider, hacker, or other entity.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">However, healthcare organizations should not treat encryption as the only security requirement. A call may be encrypted, but the workflow can still be risky if links are shared publicly, recordings are stored in uncontrolled cloud folders, staff use personal accounts, or patients are admitted without verification.<\/p>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Local File Storage<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">The responsibility for the storage of patient data rests with the healthcare provider and should not be treated as a vendor-only issue. Third-party storage of health information can create additional risk if the provider does not fully understand who can access the data, where it is stored, and how it is protected.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Instead, sensitive data such as videos, chat texts, client files, consultation materials, screenshots, medical images, and recordings should be stored according to the healthcare provider\u2019s compliance policies. In some environments, local or on-premises storage is preferable because the provider can keep the infrastructure under its own control.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">While healthcare providers follow HIPAA regulations that offer guidance and solutions to potential security issues, patients should also be careful and make sure their sensitive information is not exposed through personal devices, public Wi-Fi, shared computers, or unsecured email accounts.<\/p>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Insight<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Storage architecture is often more important than the meeting interface. Many buyers compare video quality, waiting rooms, and pricing, but the larger compliance question is what happens after the visit: where files are stored, who can retrieve recordings, how long chat history is retained, and whether administrators can enforce policy across the organization.<\/p>\n<\/div>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Business Associate Agreement<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">A Business Associate Agreement is one of the most important documents for healthcare video conferencing. If a vendor creates, receives, maintains, or transmits PHI on behalf of a covered entity, the relationship may require a BAA. Without it, a tool may be unsuitable for regular healthcare communication involving PHI, even if it has strong encryption.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Healthcare organizations should confirm:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Whether the vendor signs a BAA.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Which plan includes BAA support.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Whether recordings, chat, files, and metadata are covered.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Whether subcontractors are involved.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">What happens to data after account cancellation.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Whether administrators can disable risky features.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Whether the system supports the organization\u2019s internal privacy policies.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Access Control and Identity Management<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">HIPAA-compliant video conferencing should give administrators control over who can access meetings and how users are identified. In healthcare environments, anonymous links and consumer-style access can create risk if they are not carefully controlled.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Important controls include:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">unique user accounts for staff;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">role-based permissions;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">waiting rooms or controlled admission;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">password-protected meetings;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">restrictions on recording;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">device and session control;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">centralized user provisioning;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">integration with corporate directories where required.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Recordings, Chat Logs, and File Sharing<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Video conferencing tools often include recordings, chat, document exchange, screen sharing, and file uploads. These features are useful, but they can also create compliance risk if they are not governed properly.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Before enabling them, healthcare organizations should decide:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">whether appointments can be recorded;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">who can start and stop recording;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">where recordings are stored;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">how long recordings are retained;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">whether patients can download shared files;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">whether chat history is stored;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">how administrators can delete or export records;<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">how data is backed up.<\/li>\n<\/ul>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Feature<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Compliance risk<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Best practice<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Meeting links<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Unauthorized users may join if links are forwarded<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Use waiting rooms, passwords, or authenticated access<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Recordings<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Recordings may contain PHI and require strict storage control<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limit recording permissions and define retention rules<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Chat messages<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Chat can include symptoms, diagnoses, or treatment details<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Store and manage chat history according to policy<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>File sharing<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Shared files may include lab results or medical images<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Restrict access and use secure storage<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Screen sharing<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Staff may accidentally expose patient records<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Train users and limit screen sharing when needed<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Mobile access<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Personal devices may increase exposure risk<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Use device policies and secure login methods<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Here are 15 Best HIPAA-Compliant Video Conferencing Services<\/h2>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">TrueConf<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf offers a 4K telemedicine platform that works offline, without Internet connection, and can be hosted on your hospital\u2019s premises. It delivers reliable communication experience and protects sensitive health data, integrates with medical equipment, supports DICOM file and test results sharing, video capturing from various equipment (e.g., endoscopes), patient monitoring and live surgical streaming.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">TrueConf can be used on all popular operating systems and browsers, allowing patients and doctors to connect from their own devices. Additionally, it can be embedded to existing apps and solutions, e.g. telehealth apps.<\/p>\n<p><img decoding=\"async\" class=\" wp-image-36568 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/telemed-en-690x394.png\" alt=\"TrueConf offers a 4K telemedicine platform that works offline\" width=\"888\" height=\"507\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en-690x394.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en-1024x584.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en-768x438.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en-1536x876.png 1536w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en-354x202.png 354w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/telemed-en.png 1858w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">TrueConf offers a free version for up to 50 participants with no time limits<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Secure video chats and conferences with a number of collaboration tools<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Self-hosted and works offline<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Client applications for all popular platforms<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">TrueConf API opens up new opportunities for the integration video conferencing into third-party telemedicine systems.<\/li>\n<\/ul>\n<\/ul>\n<div class=\"grid-layout\">\n<div class=\"grid-layout__col-2\">\n<div class=\"grid-layout__item grid-layout__item--md grid-layout__item--color\">\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3\">The Department of Health of Ho Chi Minh City|Case Study<\/h3>\n<p class=\"primary-small-text\">\n             TrueConf video collaboration solution connected more than 100 hospitals in Ho Chi Minh and allowed converting quarterly medical examination and treatment briefings between the Department of Health and hospitals into online mode. 660 employees of the City Oncology Hospital can now collaborate with one another without any barriers, increasing both speed and efficiency of communications.\n           <\/p>\n<p>           <a href=\"https:\/\/trueconf.com\/blog\/success-stories\/the-department-of-health-of-ho-chi-minh-city\" width=\"456\" height=\"567\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate white-text\" target=\"_blank\" rel=\"noopener\"><br \/>\n               <span class=\"default-button__text\">Success story<\/span><br \/>\n           <\/a>\n       <\/div>\n<div class=\"grid-layout__item\">\n           <img decoding=\"async\" src=\"https:\/\/vietnamtravel.com\/images\/2020\/12\/Hospital-for-Tropical-Diseases.jpg\" alt=\"Karnataka Bank|Case Study\" title=\"ClinicTracker Success story\" loading=\"lazy\">\n       <\/div>\n<\/p><\/div>\n<\/div>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Doxy.me<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Originally created for university research, Doxy.me provides remote medical care via video and audio. As one of the most popular communication solutions, Doxy is a HIPAA-compliant video conferencing tool. The program\u2019s interface is user-friendly, patients don\u2019t need to install or log in to connect and communicate with healthcare providers.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Doxy\u2019s waiting room feature includes a patient queue and allows patients to check in virtually, so their provider knows they\u2019re ready for the appointment. Each waiting room is customizable with images, videos, and reading materials for patients. In-app appointment management offers higher levels of flexibility compared to other video conferencing services. Providers can reschedule appointments quickly if a patient is running late.<\/p>\n<p><img decoding=\"async\" class=\" wp-image-36569 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/doxy.me_-690x316.png\" alt=\"Doxy is a HIPAA-compliant video conferencing\" width=\"865\" height=\"396\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/doxy.me_-690x316.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/doxy.me_-768x351.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/doxy.me_-442x202.png 442w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/doxy.me_.png 883w\" sizes=\"auto, (max-width: 865px) 100vw, 865px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Free for limited services, $35 per month for individual professionals, $50 per user for clinics<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Reviewers on Capterra highlighted the solution\u2019s free option and ease of use but mentioned that calls drop if the internet service isn\u2019t strong<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Mobile notifications make it easy for patients to receive messages.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Thera-LINK<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Like Doxy.me, Thera-LINK is a browser-based video conferencing tool focused on mental and behavioral health providers. HIPAA and HITECH compliant, all web traffic, video, database, and file backup within the tool is encrypted. Couple, family, and group sessions are possible by allowing multiple participants in a meeting.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Although it does not come with a free plan, Thera-LINK is provided with scheduling features and bandwidth auto-detection to ensure the right video quality is selected automatically without any user input.<\/p>\n<p><img decoding=\"async\" class=\" wp-image-36571 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-690x388.png\" alt=\"\" width=\"914\" height=\"514\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-690x388.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-1024x576.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-768x432.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-1536x864.png 1536w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-2048x1152.png 2048w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/videosession_laptop__1__png_1493134650345-359x202.png 359w\" sizes=\"auto, (max-width: 914px) 100vw, 914px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Individual plans: $30 per month (limited to five sessions per month), $45 (unlimited sessions), $65 (unlimited sessions and other security benefits)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Focused on mental and behavioral health<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Practice management (PM) for individuals and small to medium-sized organizations.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">TheraNest<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">TheraNest is a web-based mental health solution used by individual, group, nonprofit, and educational organizations. Providers can use these tools for video conferencing sessions with a maximum of six participants per session. Other features include insurance billing workflows, calendar scheduling and unlimited storage of client information. Telehealth tools allow clients to join sessions via personalized session links without having to enter a password or download software.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1-690x398.png\" alt=\"TheraNest User Interface\" width=\"690\" height=\"398\" class=\"aligncenter size-medium wp-image-47113\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1-690x398.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1-1024x591.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1-768x443.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1-1536x886.png 1536w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/881cf5eb-4748-4a47-81e6-91eea4e83f9e-1.png 1552w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">$38 per month (additional $10 for each user to take advantage of HIPAA-compliant video conferencing)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Unlimited users and storage<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Specifically tailored for mental health applications.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">SimplePractice<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">SimplePractice Telehealth is a HITRUST and HIPAA-compliant telehealth application that allows providers and patients to connect via <a href=\"https:\/\/trueconf.com\/features\/core\/secure-communications.html\" target=\"_blank\" rel=\"noopener\">secure video communication<\/a> for virtual consultations.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Its software is well designed, and flows more intuitively than many other products on the market. SimplePractice includes not only basic <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/what-is-teleconferencing.html\" target=\"_blank\" rel=\"noopener\">teleconferencing<\/a> tools, but also online booking, file sharing and auto-payment for credit card billing. Patients can make their own appointments through an in-app calendar and share information before appointments.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">SimplePractice also offers an impressive variety of options for plans &amp; notes \u2013 Wiley Planners, pre-built templates for numerous professions, and a tool to create forms from scratch.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/image-simplepractice-690x388.png\" alt=\"SimplePractice interface\" width=\"690\" height=\"388\" class=\"aligncenter size-medium wp-image-47114\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/image-simplepractice-690x388.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/image-simplepractice-1024x576.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/image-simplepractice-768x432.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/image-simplepractice.png 1474w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Individual plans: $39 per month for Essential plan, $59 per month for Professional plan (includes several extra features such as <a href=\"https:\/\/trueconf.com\/blog\/reviews-comparisons\/secure-healthcare-messaging.html\" target=\"_blank\" rel=\"noopener\">HIPAA-compliant messaging<\/a>)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Group plans: $59 per month for the first clinician, $39 for each additional clinician<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Includes integrated features such as free appointment reminders (SMS, email, and voice), a mobile app, and e-claim filing.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Zoom for healthcare<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Zoom is known for its free cloud-based video conferencing capabilities, but it also offers a HIPAA-compliant health care plan. The service offers in-app file sharing, a patient waiting room, mute\/unmute audio features, screen sharing and desktop recording, a chat messenger, a whiteboard tool and AES 256 encryption.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Zoom for Healthcare doesn\u2019t offer important services like billing or appointment scheduling features. However, it does offer the ability to integrate with third-party applications through dedicated healthcare software services.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/blog.zoom.us\/wp-content\/uploads\/2020\/10\/Zoom-Apps.jpg\" alt=\"HIPAA-compliant video conferencing services - Zoom for healthcare\" width=\"908\" height=\"477\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">$200 per month for up to 10 accounts<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Consistent, high-quality video<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Commonly used for webinars.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">VSee<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">VSee is a secure telemedicine platform with a variety of HIPAA-compliant solutions. Patients can send status updates such as photos, food diaries and mood charts.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">The free plan includes unlimited one-on-one video calls both through the app and browser, unlimited secure messaging, real-time annotation screen sharing and file transfers using end-to-end encryption.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">VSee Clinic can also be used to simplify patient care with efficient workflows that free up time for both providers and patients.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/6408f69bd8cc0c3678f6dd68_main_pic@2x-min.png\" alt=\"HIPAA-compliant video conferencing services - Vsee\" width=\"743\" height=\"530\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">$49 per month for individual users; contact sales for enterprise pricing<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Used by large organizations, such as Shell and NASA<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Optimized for areas of poor internet service so it\u2019s good for clients overseas or in rural areas.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">GoToMeeting<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Although GoToMeeting does not have a specific medical focus for video conferencing, the software is HIPAA compliant. For telemedicine, GoToMeeting offers high-quality video, enhanced audio, encrypted sessions, in-app note taking, screen sharing, appointment blocking, and chat messaging, allowing healthcare providers to communicate securely and efficiently with their patients from anywhere.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">While GoToMeeting is sufficient for video conferencing, it lacks patient management tools such as medical device integration, billing or appointment scheduling.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/gdm-catalog-fmapi-prod.imgix.net\/ProductScreenshot\/cff3c1ca-11cb-4b4e-a248-5d68ee66b1e1.png\" alt=\"HIPAA-compliant video conferencing services - GoToMeeting\" width=\"819\" height=\"431\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">$12 per month for Professional plan with limited meeting organizers<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">For Enterprise plans, contact sales<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Suitable for many different device types.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Medici<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Medici is a mobile telemedicine app that provides virtual care via high-quality video and secure text messaging. Patients can view a physician\u2019s pre-treatment consultation course and request video calls at any time.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Medici provides not only HIPAA-compliant chat and video calling software, but also other features such as real-time translation for more than 20 languages, built-in revenue dashboards, multi-patient and clinical workflow management systems.<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/telemedicine1-bztv6_ks.svg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\" wp-image-36575 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/telemedicine1-bztv6_ks.svg\" alt=\"\" width=\"842\" height=\"608\" loading=\"lazy\" title=\"\"><\/a><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Medici offers both a free and paid plan that starts from $149.00 per month, per provider<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">A robust mobile app gives doctors access to almost every feature on the go<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Patients easily get messages through mobile notifications.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Mend<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Mend is a cloud-based healthcare communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Mend provides options for integrating telemedicine software with electronic medical records. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation and more.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.medigy.com\/offering\/7976.JPEG\" alt=\"HIPAA-compliant video conferencing services - Mend\" width=\"970\" height=\"493\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Individual plans: $49 per month (if paid annually)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Seven-day free trial<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Patient intake forms and appointment reminders are available for all plans<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">No download needed.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Chiron Health<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">Healthcare providers can take advantage of Chiron Health\u2019s cloud-based video meeting services. This HIPAA-compliant tool offers <a href=\"https:\/\/softwarefinder.com\/resources\/cost-to-implement-a-top-emr\" rel=\"nofollow noopener\" target=\"_blank\">EMR systems cost<\/a> integration and streamlines workflow management, insurance verification and billing. Appointment calendars show physician availability and allow patients to schedule appointments.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Automated appointment reminders inform patients of upcoming appointments. The solution is able to automatically calculate patient payments such as co-pay and co-insurance.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/family-in-macbook-iphone_large.png\" alt=\"HIPAA-compliant video conferencing services - Chiron\" width=\"976\" height=\"470\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Independent plan: $150 per month, per provider ($1,440 when billed annually)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Guarantees full reimbursement through private payers<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Unlimited live video visits, scheduling, automated appointment reminders, branded web app and email communications, and patient mobile apps available for all plans<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Integrates with EHR\/PM tools.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">VTConnect<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">VTConnect offers a HIPAA and HITECH-compliant telemedicine solution to connect securely with clients from virtually anywhere, anytime using any device. Video conferencing technology enables not only individual sessions but also group sessions, allowing patients and providers to connect to the system via desktop and mobile devices.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">VTConnect allows its users to enjoy features such as live chat, file sharing and data storage. End-to-end encryption and password protection are used to ensure the safety of PHI.<\/p>\n<p><img decoding=\"async\" class=\" wp-image-36576 aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/vt-connect-feature@2x-690x358.png\" alt=\"\" width=\"990\" height=\"514\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/vt-connect-feature@2x-690x358.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/vt-connect-feature@2x-768x399.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/vt-connect-feature@2x-389x202.png 389w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2021\/11\/vt-connect-feature@2x.png 971w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Provides HIPAA Compliant legal and consent form templates starting from $45<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Individual plans : $49.95 per month with unlimited teleconferencing and signed BAA<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Professional plans : $199.95 per month (includes up to 5 practitioner license, unlimited teleconferencing and signed BAA)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Virtual Online Office Portal for collecting payments, encrypted messaging, sharing documents and more.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">MegaMeeting<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">MegaMeeting is a robust, all-in-one solution for telemedicine services. For users, it is a platform that provides video conferencing and webinars in a single, user-friendly interface. Collaboration tools work seamlessly thanks to powerful communication features. Doctors can share their screens, share files and chat with patients. Unique access keys ensure the highest level of HIPAA-compliant security.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Additionally, each provider can integrate MegaMeeting telemedicine solutions with their existing health record systems and electronic scheduling.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/gdm-catalog-fmapi-prod.imgix.net\/ProductScreenshot\/d7788899-0b9f-4fb4-b1e4-a1008b020ec8.png\" alt=\"HIPAA-compliant video conferencing services - MegaMeeting Software\" width=\"957\" height=\"510\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Plans start at $19 per month, per host when billed annually (for up to 20 attendees per meeting)<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">14-day free trial option before purchase<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Allows for private branding for more a professional look, as well as branded URLs through a custom DNS feature<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Meetings are recorded as .mp4 files.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">eVisit<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">The eVisit platform supports telehealth services for small and large medical providers, including private practices, hospitals, clinics, and health systems. eVisit also includes EMR integrations, scheduling and waiting room management, follow-ups on discharged hospital patients, scheduling on-demand appointments, managing prescriptions, all the way up to billing and payments, using payment links. Providers receive updates and notifications about patient wait times. Flexible scheduling enables both walk-in visits with on-call providers and appointment booking for telemedicine services.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/7caaa8ef-f7a4-46c1-bbd0-a1a2332f458a-1.png\" alt=\"eVisit interface\" width=\"680\" height=\"470\" class=\"aligncenter size-full wp-image-47115\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">eVisit doesn\u2019t offer a free trial or free version of the software<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Request a demo for pricing information<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">All eVisit users have access to unlimited technical support.<\/li>\n<\/ul>\n<h3 class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Webex for Healthcare<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">WebEx has described its WebEx for Healthcare video conferencing and mobile app as easy to use and easy to host. With WebEx, a provider has the ability to conduct remote video consults with patients, and message patients with quick answers to questions. Patients can book their own appointments through the calendar functionality within the app.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Webex is also ideal for group practices or organizations because you can use it to send documents to other providers, host team meetings, or training sessions, while still keeping client and organization information secure.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2021\/11\/hipaa-compliant-video-conferencing-tools-webex.jpg\" alt=\"HIPAA-compliant video conferencing services - Webex\" width=\"821\" height=\"460\" loading=\"lazy\" title=\"\"><\/p>\n<h4 class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Key features:<\/h4>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Plans start at $13.50 per month, per host<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Customer support at any time<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">A wide range of collaboration tools.<\/li>\n<\/ul>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Comparison Table of HIPAA-Compliant Video Conferencing Tools<\/h2>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Tool<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Best for<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Deployment model<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Healthcare focus<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Key strength<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Main limitation<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>TrueConf<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hospitals and secure healthcare networks<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Self-hosted \/ on-premises<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telemedicine and internal medical collaboration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Offline operation and local infrastructure control<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Requires IT administration<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Doxy.me<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Simple virtual visits<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ browser-based<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telehealth visits<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Easy patient access<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Internet quality affects calls<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Thera-LINK<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Behavioral health<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ browser-based<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mental health<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Therapy-focused workflows<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">No free plan<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>TheraNest<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mental health practice management<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mental health<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Billing, scheduling, and client management<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Limited broader hospital use<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>SimplePractice<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Private practices<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Practice management and telehealth<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Booking, billing, forms, and video<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Not on-premises<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Zoom for Healthcare<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">General healthcare meetings<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Healthcare plan for video meetings<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Familiar interface and video quality<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Not a full medical workflow system<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>VSee<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Remote patient care<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ app-based<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telemedicine<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Secure messaging and low-bandwidth optimization<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Plan-dependent functionality<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>GoToMeeting<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">General secure meetings<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">General collaboration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Video, audio, notes, and screen sharing<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Lacks patient management<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Medici<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mobile telemedicine<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud \/ mobile<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Virtual care<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Mobile messaging and translation<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Less suited for hospital infrastructure<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Mend<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Patient intake and telehealth<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Healthcare communication<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Forms, reminders, and EMR integration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud data governance required<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Chiron Health<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Scheduling and billing workflows<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telemedicine practice workflows<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Insurance and payment workflows<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Pricing and fit require evaluation<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>VTConnect<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Secure virtual sessions<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telemedicine<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Consent forms and online office portal<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud-based workflow<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>MegaMeeting<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Telemedicine and webinars<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Video meetings and webinars<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Branding and access keys<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Not full practice management<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>eVisit<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hospitals and health systems<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Enterprise telehealth<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Scheduling, waiting rooms, and EMR integrations<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">May be complex for small practices<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Webex for Healthcare<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Enterprise healthcare collaboration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Healthcare collaboration<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Meetings, messaging, and team communication<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Not specialized for local medical infrastructure<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Cloud vs On-Premises HIPAA-Compliant Video Conferencing<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Healthcare organizations often compare products only by features and pricing, but deployment model is one of the most important differences.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Cloud tools are usually faster to start and easier for patients to access through a browser or mobile app. They are convenient for private practices, therapy sessions, and distributed care. However, they require careful review of vendor terms, BAA coverage, data storage, subcontractors, and administrator settings.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">On-premises platforms such as TrueConf give healthcare organizations more direct control over infrastructure, data location, network access, and internal communication. This is especially important for hospitals, public healthcare systems, restricted networks, surgical streaming, internal medical briefings, and facilities that need to continue communication even without internet access.<\/p>\n<table style=\"overflow-x: auto; display: block;\">\n<thead>\n<tr>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Factor<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Cloud telehealth tools<\/p>\n<\/th>\n<th style=\"padding: 8px 16px; text-align: left; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">On-premises platform such as TrueConf<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Deployment speed<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Usually faster to start<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Requires server deployment<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Data control<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Depends on vendor policies and plan<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Controlled by the healthcare organization<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Internet dependency<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Usually required<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Can work inside a private network<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>BAA requirement<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Usually needed if vendor handles PHI<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Depends on architecture and vendor role<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Patient access<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Often browser-based and simple<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Can support multiple access methods depending on setup<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Internal hospital communication<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Possible, but cloud-dependent<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Strong fit for private healthcare networks<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Medical equipment integration<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Varies by vendor<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Stronger fit for specialized workflows<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Administration<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Vendor-provided admin tools<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">More infrastructure-level control<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text ui-mb-xs-1\"><strong>Best fit<\/strong><\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Private practices and standard telehealth<\/p>\n<\/td>\n<td style=\"padding: 8px 16px; border-bottom: 1px solid #F7F9FC; vertical-align: middle;\">\n<p class=\"primary-smallest-text\">Hospitals, secure networks, and controlled environments<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How to Choose a HIPAA-Compliant Video Conferencing Tool<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">Choosing a HIPAA-compliant video conferencing tool requires more than checking whether the vendor uses encryption. Healthcare providers need to evaluate the complete care workflow, from appointment scheduling and patient identity to recordings, data retention, and administrator oversight.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Use this practical checklist before selecting a solution:<\/p>\n<ul class=\"ui-list ui-list--medium\" style=\"margin-bottom: 18px;\">\n<li class=\"ui-list__item ui-list__item--disc\">Define whether the tool will be used for patient consultations, internal medical meetings, hospital briefings, remote monitoring, education, or surgical streaming.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Confirm whether the vendor signs a Business Associate Agreement when required.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Check whether video, audio, chat, files, and recordings are encrypted.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Review where patient data is stored and who can access it.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Confirm whether administrators can control recording, chat, screen sharing, and file transfer.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Evaluate user authentication, waiting rooms, passwords, and role-based access.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Check whether the platform integrates with EHR, EMR, scheduling, billing, or telemedicine systems.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Decide whether cloud deployment is acceptable or whether on-premises control is required.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Test call quality with real devices and real network conditions.<\/li>\n<li class=\"ui-list__item ui-list__item--disc\">Train staff on privacy workflows, patient verification, and secure meeting behavior.<\/li>\n<\/ul>\n<div style=\"background: #F4F6FA; border-top: 3px solid #00BCD4; padding: 20px 24px 24px 24px; margin: 28px 0; border-radius: 8px;\">\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>Insight<\/b><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Compliance is partly technical and partly operational. Even the right software can be used incorrectly if staff send unsecured links, record visits without policy, store files in uncontrolled locations, or use personal accounts. A platform such as TrueConf can provide strong technical control, but healthcare organizations still need internal policies and staff training.<\/p>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">Is WhatsApp\/Facetime Video Conferencing HIPAA-Compliant?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\"><b>WhatsApp<\/b> (from Facebook) and <b>FaceTime<\/b> (from Apple) are communication platforms that allow users to send text and voice messages as well as make voice and video calls. Since WhatsApp and FaceTime are extremely widespread, people are wondering if they are secure enough to be used in the healthcare industry. Like any communication platforms used to transmit protected health information (PHI), they must be HIPAA compliant.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">If these apps serve to transmit electronic PHI, WhatsApp and FaceTime are considered by law to be a business associate (BA) of the employing health care provider. To be deemed HIPAA compliant, the BA needs to execute a Business Associate Agreement (BAA) with the HIPAA-covered entity (health care provider). This agreement will outline all of the security measures that must be put in place to ensure the protection of PHI.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">One of the main features of WhatsApp and FaceTime that makes health care providers think twice is end-to-end encryption of all messages. This is a great security feature that allows only the sender and recipient to see the transmitted data. The problem is that there are no access and authentication controls in place to prevent unauthorized app access.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">We can safely conclude that due to security shortcomings and Facebook and Apple\u2019s unwillingness to sign the BAA, WhatsApp and FaceTime are not HIPAA compliant.<\/p>\n<style>\n\t.accent-card {\n\t    \/*background: url(\/images\/common\/backgrounds\/blue-semi-transparent-rounded-squares-1138-x-510.svg) 50% 50% \/ cover no-repeat;*\/\n\t    border-radius: 12px;\n\t\tpadding: 40px 28px;\n\t}\n\t@media screen and (max-width: 576px) {\n\t\t.accent-card {\n\t\t\tpadding: 24px;\n\t\t}\n\t}\n<\/style>\n<div style=\"background: #00B3CD; border-radius: 12px; padding: 24px;\">\n<h2 class=\"h4--main h4--thick white-text center-text ui-mb-xs-3\">TrueConf for Telemedicine!<\/h2>\n<p class=\"primary-smallest-text white-text center-text ui-mb-sm-3\">\n        TrueConf has more than 10 years of experience in the public healthcare sector! Hold remote patient appointments, organize internal healthcare communications,  live-stream surgeries or arrange educational seminars, lectures.\n    <\/p>\n<div class=\"button-group-container button-group-container--center\">\n        <a href=\"https:\/\/trueconf.com\/downloads\/trueconf-server\/en\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"default-button default-button--sm default-button--orange default-button--rounded default-button--truncate default-button__download-icon default-button--left-icon white-icon\"><br \/>\n            <span class=\"default-button__text white-text\">Dowload Now!<\/span><br \/>\n        <\/a><\/p>\n<p>        <a href=\"https:\/\/trueconf.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" role=\"link\" class=\"primary-smallest-text to-page to-page--rarr white-icon white-text\">Learn more<\/a>\n    <\/div>\n<\/div>\n<h2 class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">The Bottom Line \u2014 Is Video Conferencing HIPAA Compliant?<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">As telemedicine becomes more popular, protecting the patient and their confidential information becomes a greater priority. More and more patients are choosing virtual visits over traditional office-based appointments, and healthcare providers will increasingly be challenged to comply with HIPAA compliance regardless of the location or method of care.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">While looking for the best HIPAA-compliant video conferencing solution, it\u2019s important to understand exactly how these requirements are met across all areas of care. HIPAA compliance protects the patient, and your video conferencing solution must work hand-in-hand with that compliance. Complying with government PHI (Protected Health Information) rules starts with the right technology to offer the best services for your patients.<\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"@id\": \"https:\/\/www.youtube.com\/watch?v=nsXVqRIp3kk\",\n  \"name\": \"HIPAA Compliant Video Conferencing: Secure Solutions for Healthcare Professionals\",\n  \"description\": \"Looking for HIPAA-compliant video conferencing solutions to ensure secure communication in healthcare?\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/nsXVqRIp3kk\/maxresdefault.jpg\",\n  \"uploadDate\": \"2024-10-08\",\n  \"duration\": \"PT1M57S\",\n  \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=nsXVqRIp3kk\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/nsXVqRIp3kk\",\n  \"inLanguage\": \"en\",\n  \"isFamilyFriendly\": true,\n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"TrueConf\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/trueconf.com\/images\/headMenu\/logo.svg\",\n      \"width\": 600,\n      \"height\": 60\n    }\n  }\n}\n<\/script><\/p>\n<section id=\"faq\">\n<h2 class=\"h3--main h3--thick black-text ui-mb-md-1\">FAQ<\/h2>\n<div class=\"faq__container ui-mb-md-1\">\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What makes video conferencing HIPAA compliant?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">HIPAA-compliant video conferencing must help protect PHI through encryption, access control, secure data handling, administrative safeguards, and appropriate vendor agreements. TrueConf supports healthcare organizations by enabling secure video communication, self-hosted deployment, and controlled access within a private infrastructure.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Is TrueConf suitable for HIPAA-compliant telemedicine?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">TrueConf is suitable for healthcare organizations that need secure telemedicine, internal medical collaboration, and private deployment. It can be hosted on the provider\u2019s own infrastructure, which helps hospitals and clinics control data location, user access, and communication workflows.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Do healthcare providers need a BAA for video conferencing?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">A BAA may be required when a vendor creates, receives, maintains, or transmits PHI on behalf of a healthcare provider. TrueConf can be especially relevant for organizations that want more infrastructure control, because self-hosted deployment may reduce dependence on third-party cloud storage and external data handling.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Is Zoom or Webex enough for HIPAA-compliant healthcare meetings?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Zoom for Healthcare and Webex for Healthcare can be suitable when the correct healthcare plans, agreements, and settings are used. However, organizations that need offline operation, local infrastructure, or medical equipment integration may find TrueConf more appropriate for secure healthcare communication.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">Can consumer apps like WhatsApp or FaceTime be used for HIPAA-compliant video calls?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Consumer apps are generally not the best choice for regular healthcare communication involving PHI because they lack healthcare-specific administrative controls and agreement structures. TrueConf and dedicated healthcare video conferencing tools are better suited because they are designed for professional communication, controlled access, and secure workflows.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What is the best HIPAA-compliant video conferencing tool for hospitals?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Hospitals should prioritize secure deployment, user management, integration capabilities, internal communication, and data control. TrueConf is a strong option for hospitals because it supports on-premises video conferencing, offline operation, telemedicine workflows, and integration with medical communication environments.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"faq__item\">\n<p class=\"faq__question h4--main h4--thick black-text hyphens--auto margin--not\">What should healthcare organizations check before choosing a video conferencing tool?<\/p>\n<div class=\"faq__answer\">\n<p class=\"primary-medium-text margin--not\">Healthcare organizations should check encryption, BAA availability, data storage, user authentication, recording controls, access permissions, integration options, and deployment model. TrueConf is worth considering when the organization needs not only patient video visits but also secure internal healthcare collaboration under its own administrative control.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<div class=\"divider\"><\/div>\n<div class=\"accent-note accent-note--special ui-mb-sm-1\">\n<p class=\"primary-medium-text\"><strong><i>About the Author<\/i><\/strong><br \/>\n<i>Nikita Dymenko is a technology writer and business development professional with more than six years of experience in the unified communications industry. Drawing on his background in product management, strategic growth, and business development at TrueConf, Nikita creates insightful articles and reviews about video conferencing platforms, collaboration tools, and enterprise messaging solutions.<\/i><\/p>\n<p><a class=\"primary-small-text to-page to-page--rarr cyan-icon\" role=\"link\" href=\"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><i>Connect with Nikita on LinkedIn<\/i><\/a><\/p>\n<\/div>\n<style>\n  .divider {\n    border-top: 10px solid #01b7cc;\n    margin: 16px 0;\n  }\n<\/style>\n<p><script type=\"application\/ld+json\">\n{\n\"@context\": \"https:\/\/schema.org\",\n\"@graph\": [\n{\n\"@type\": \"Person\",\n\"@id\": \"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\",\n\"name\": \"Nikita Dymenko\",\n\"jobTitle\": \"Technology Writer, Business Development Manager\",\n\"worksFor\": { \n\"@type\": \"Organization\", \n\"name\": \"TrueConf\", \n\"url\": \"https:\/\/trueconf.com\" \n},\n\"url\": \"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\",\n\"sameAs\": [\n\"https:\/\/www.linkedin.com\/in\/nikita-dimenko\/\"\n],\n\"description\": \"Nikita Dymenko is a technology writer and business development professional with more than six years of experience in the unified communications industry. Drawing on his background in product management, strategic growth, and business development at TrueConf, Nikita creates insightful articles and reviews about video conferencing platforms, collaboration tools, and enterprise messaging solutions.\"\n}\n]\n}\n<\/script><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What makes video conferencing HIPAA compliant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"HIPAA-compliant video conferencing must help protect PHI through encryption, access control, secure data handling, administrative safeguards, and appropriate vendor agreements. TrueConf supports healthcare organizations by enabling secure video communication, self-hosted deployment, and controlled access within a private infrastructure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is TrueConf suitable for HIPAA-compliant telemedicine?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"TrueConf is suitable for healthcare organizations that need secure telemedicine, internal medical collaboration, and private deployment. 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However, organizations that need offline operation, local infrastructure, or medical equipment integration may find TrueConf more appropriate for secure healthcare communication.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can consumer apps like WhatsApp or FaceTime be used for HIPAA-compliant video calls?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Consumer apps are generally not the best choice for regular healthcare communication involving PHI because they lack healthcare-specific administrative controls and agreement structures. TrueConf and dedicated healthcare video conferencing tools are better suited because they are designed for professional communication, controlled access, and secure workflows.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the best HIPAA-compliant video conferencing tool for hospitals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hospitals should prioritize secure deployment, user management, integration capabilities, internal communication, and data control. TrueConf is a strong option for hospitals because it supports on-premises video conferencing, offline operation, telemedicine workflows, and integration with medical communication environments.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should healthcare organizations check before choosing a video conferencing tool?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Healthcare organizations should check encryption, BAA availability, data storage, user authentication, recording controls, access permissions, integration options, and deployment model. TrueConf is worth considering when the organization needs not only patient video visits but also secure internal healthcare collaboration under its own administrative control.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updated July 2026 HIPAA-compliant video conferencing tools are designed for healthcare organizations that need to provide remote consultations, internal medical briefings, patient follow-ups, telemedicine workflows, and secure collaboration while protecting protected health information, or PHI. A video conferencing product is not automatically HIPAA compliant just because it has encryption. Healthcare providers also need access control, [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":37591,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[391,386,387],"class_list":["post-19114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews-comparisons","tag-healthcare","tag-security","tag-video-conferencing","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/19114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=19114"}],"version-history":[{"count":116,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/19114\/revisions"}],"predecessor-version":[{"id":47112,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/19114\/revisions\/47112"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media\/37591"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=19114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=19114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=19114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}