{"id":15900,"date":"2025-10-08T14:18:31","date_gmt":"2025-10-08T11:18:31","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=15900"},"modified":"2025-10-08T17:20:29","modified_gmt":"2025-10-08T14:20:29","slug":"how-to-disable-webrtc","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/how-to-disable-webrtc","title":{"rendered":"How to disable browser connections via WebRTC for conferences"},"content":{"rendered":"<h2 id=\"anchor how-disable-webrtc\" class=\"h4--main h4--thick black-text ui-mb-xs-3 ui-mt-md-1\">How to disable browser connections via WebRTC for conferences<\/h2>\n<p class=\"primary-medium-text ui-mb-sm-1\">The <a href=\"https:\/\/trueconf.com\/webrtc.html\" target=\"_blank\" rel=\"noopener\">WebRTC technology<\/a> supports the transmission of audio and video via a browser without installation of additional plugins or software. This technology enables a browser to access your camera and microphone. Besides, thanks to this technology, when a user is sharing content, a browser can be used for capturing the desktop screen or windows of other applications, and operating system audio. WebRTC enables users to <a href=\"https:\/\/trueconf.com\/blog\/knowledge-ase\/join-video-conference#browser\" target=\"_blank\" rel=\"noopener\">participate in conferences<\/a>, <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/how-to-host-a-webinar-using-trueconf-server\" target=\"_blank\" rel=\"noopener\">hold webinars<\/a>, create video contact centers, and much more.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">However, there are cases when WebRTC connection is not required, or the use of this technology is prohibited by the company&#8217;s security policy (for example, to prevent a browser from accessing your devices). In this article, we will show how a TrueConf Server administrator can make it impossible for users to join conferences from a browser.<\/p>\n<h3 id=\"anchor disable-for-all\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">How to disable WebRTC for all events<\/h3>\n<p class=\"primary-medium-text ui-mb-sm-1\">You can disable browser-based conference participation for all events for all events on your server. To do it, open the <a href=\"https:\/\/trueconf.com\/docs\/server\/en\/admin\/info\/\" target=\"_blank\" rel=\"noopener\">TrueConf Server control panel<\/a>, go to <strong>Group Conferences \u2192 Settings \u2192 Conference join options:<\/strong><\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image5-1.png\" data-rel=\"lightbox-gallery-NSCZmgMi\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-39648 size-medium\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image5-1-623x470.png\" alt=\"\" width=\"623\" height=\"470\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image5-1-623x470.png 623w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image5-1-1024x772.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image5-1-768x579.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image5-1.png 1077w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/a><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">It is possible to configure settings separately for private conferences and public ones (webinars).<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">You can disable WebRTC for private conferences while keeping it enabled for public ones. So, it will be possible to hold webinars with guest connections from browsers. To save new settings, click <strong>Apply.<\/strong><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">When the WebRTC protocol is disabled, users will be unable to join conferences from a browser.<\/p>\n<div class=\"accent-note accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text\"><b>Important!<\/b><\/p>\n<p class=\"primary-medium-text\">New settings will apply to all conferences, including the ones created before.<\/p>\n<\/div>\n<h3 id=\"anchor selective-activation\" class=\"h5--main h5--thick black-text ui-mb-xs-3 ui-mt-md-1\">Selective activation of WebRTC<\/h3>\n<div class=\"accent-note accent-note--line ui-mb-sm-1\">\n<p class=\"primary-medium-text\">Only a TrueConf Server administrator can enable WebRTC for selected conferences.<\/p>\n<\/div>\n<p class=\"primary-medium-text ui-mb-sm-1\">If there are some conferences in your organization that require WebRTC connections, you can enable this feature for them. Keep in mind that you need to open <a href=\"https:\/\/trueconf.com\/docs\/server\/en\/admin\/gateways\/#webrtc\" target=\"_blank\" rel=\"noopener\">the range of ports needed for WebRTC<\/a> (TCP\/UDP <b>53000-56000<\/b> are used by default) within the corporate network or externally on the Internet (depending on where connections will be initiated).<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Go to the admin control panel, select a conference, and open the editing window. In the <strong>Advanced<\/strong> tab, under the section <strong>Conference join options<\/strong>, enable <strong>Use custom settings<\/strong> and check the <b>WebRTC<\/b> box.<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image1-1.png\" data-rel=\"lightbox-gallery-NSCZmgMi\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-39649 size-medium\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image1-1-662x470.png\" alt=\"\" width=\"662\" height=\"470\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image1-1-662x470.png 662w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image1-1-1024x727.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image1-1-768x545.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image1-1.png 1147w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/a><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Click <strong>Create<\/strong> to make the conference available for connection through a browser. In this way, the WebRTC protocol can be enabled for other conferences as well.<\/p>\n<h4 id=\"\" class=\"h6--main h6--thick black-text ui-mb-xs-3 ui-mt-sm-3\">Guest connections via client applications<\/h4>\n<p class=\"primary-medium-text ui-mb-sm-1\">If the information security department in your organization prohibits the use of WebRTC, we recommend joining conferences from TrueConf applications. This approach is not only more secure, but also provides a better video conferencing experience for guests and webinar participants.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">To join a conference as a guest, just <a href=\"https:\/\/trueconf.com\/docs\/client\/en\/installation\/\" target=\"_blank\" rel=\"noopener\">install<\/a> TrueConf application and open the conference link in your browser.<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image3-1.png\" data-rel=\"lightbox-gallery-NSCZmgMi\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-39650 size-medium\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2020\/07\/image3-1-534x470.png\" alt=\"\" width=\"534\" height=\"470\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image3-1-534x470.png 534w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image3-1-1024x901.png 1024w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image3-1-768x675.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2020\/07\/image3-1.png 1112w\" sizes=\"auto, (max-width: 534px) 100vw, 534px\" \/><\/a><\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Enter the name you want to use in the conference, click <strong>From application<\/strong>, and allow the browser to open your TrueConf application.<\/p>\n<p class=\"primary-medium-text ui-mb-sm-1\">Congratulations, your guests can now use the most secure method of conference participation \u2014 with TrueConf client applications.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to disable browser connections via WebRTC for conferences The WebRTC technology supports the transmission of audio and video via a browser without installation of additional plugins or software. This technology enables a browser to access your camera and microphone. Besides, thanks to this technology, when a user is sharing content, a browser can be [&hellip;]<\/p>\n","protected":false},"author":75,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[260],"tags":[186],"class_list":["post-15900","post","type-post","status-publish","format-standard","hentry","category-knowledge-base","tag-administration","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/15900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=15900"}],"version-history":[{"count":16,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/15900\/revisions"}],"predecessor-version":[{"id":39647,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/15900\/revisions\/39647"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=15900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=15900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=15900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}