What is the difference between a user and an online user?

Konstantin Olmezov
January 12, 2018
Konstantin Olmezov
Categories: Knowledge Base

User is a named account created by administrator or user on TrueConf Server or TrueConf website respectively. Upon registration each user account is assigned with TrueConf ID, a unique usernameIt looks like user@trueconf.com for cloud service users or user@company_server_address TrueConf Server users. When making calls in the cloud or to the users of the same server, @ symbol is not required.

Online user is a registered user who is currently connected and authorized on the server. It does not matter if the user is currently in a conference or a video call. Being online means being available for a call and not appearing offline.